Dainely™Reviews of dainelylab.com

Response from Dainely™Jul 13, 2023

Hello Simone, We are so sorry for the experience. We responded to your email confirming your shipment and request to cancel the extra belt. We also resend the email confirmation for your order. Please don't forget to check your Spam folder in case that our emails are being transferred there. If there is anything we can do on our end to make your experience better, please feel free to respond to our emails.

Response from Dainely™Jul 7, 2023

Hello Stefan, We are so sorry for the inconvenience and for the charges. According to the record, the IOSS number was provided and VAT was paid before the shipping. However, we confirmed this with Posti. We sent you an email so, we can proceed with the refund of the extra payment made on your account. Would you be so kind to check your email?

Response from Dainely™Jun 25, 2023

Hello ML, We are so sorry for this experience. We would like to check this with our manufacturing team and make sure to work on it. We would like to also check your order and make it up to you. Can you send us an email at [email protected] and I will personally assist you. We look forward to your email.

Response from Dainely™Jun 25, 2023

Hello Ron, We are so sorry for your experience. My name is Francine and I am one of the managers here in Dainely. We would like to check the cause of the issue. I cannot seem to locate an order or email under Ron Myers. If you can send us an email with your details, I will personally handle your concern. Please send us an email with your order number and issue with the subject line: For Francine. I will await for your email.

Response from Dainely™Jun 19, 2023

Hello Chris, We are so sorry about this experience. We can't seem to locate an order under your information. Please send us an email at [email protected] and we will definitely look into this. We appreciate your consideration.

Response from Dainely™Jun 10, 2023

Hello Doreen, We are so sorry about this experience. We can't seem to locate an order under your information. Please send us an email at [email protected] and we will definitely look into this. We appreciate your consideration.

Response from Dainely™May 31, 2023

Hello Darius, Thank you for your feedback. We are a start-up company and most of our deliveries are successful. While we take feedback seriously, we do appreciate real feedback from our buyers. While we had some issues with shipping delays before, we want to assure you that we are working on improving our service. Please let us know if you already placed an order and we can help you out. Stay safe!

Response from Dainely™May 30, 2023

Hello Ondina, We are so sorry for the this experience. We would love to check the current status of your order. Would you send us an email instead at [email protected] We are looking forward to hear from you.