D'Addario & Company, Inc.Every day, we are committed to sustainably providing musicians with the most innovative musical accessories in the world.
D'Addario & Company, Inc. (daddario.com) has 340 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Chad R.
Even the slightest concern at all and customer service is on it! They exceeded my expectations. FIVE STARS !!!!!
Response from D'Addario & Company, Inc.Sep 29, 2026
Thank you for your feedback, Chad! Thank you as always for choosing D'Addario!
David C.
Hailey from support responded in less than 24 hours and helped me migrate my account email from an old address to a new one so I didn't lose my Players Circle points. Love their strings and appreciate the support.
Response from D'Addario & Company, Inc.Sep 29, 2026
Thank you for your feedback, David! We're glad to hear you're enjoying the strings and Players Circle! Thank you for choosing D'Addario
Franz
Great quality saxophone reeds, and if thete ever is a problem the d’addario webshop is very cutsomer orientated and fast with solutions.
Response from D'Addario & Company, Inc.Sep 29, 2026
Thank you for your feedback, Franz! We're glad to hear that you're enjoying the reeds! Thank you for choosing D'Addario!
Martin A.
Very fast and efficient service. Most impressed.
Response from D'Addario & Company, Inc.Sep 29, 2026
Thank you for your feedback, Martin! Thank you as always for choosing D'Addario!
Andy
Quick reply and all my questions were answered professionally and fully.
Response from D'Addario & Company, Inc.Sep 29, 2026
Thanks for your feedback, Andy! Thank you for choosing D'Addario!
Will J.
Su servicio al cliente es maravilloso
Response from D'Addario & Company, Inc.Sep 29, 2026
¡Muchas gracias por tus comentarios y por elegir D'Addario!
Fred
I had an issue with my account and their customer service rep had me up and running extremely quickly. Thanks for you help. By the way I always use D'Addario strings on my basses, nothing else comes close and I have tried them all.
Response from D'Addario & Company, Inc.Sep 29, 2026
Thank you so much for your feedback! We're so glad you're enjoying the strings, and Players Circle! Thank you for choosing D'Addario
JJ D.
Great products and even better service. I had an issue with a string that broke when I was installing it and I had a replacement in a day or two. Fantastic service.
Response from D'Addario & Company, Inc.Jun 17, 2026
Thanks so much for your feedback, and thank you as always for choosing D'Addario!
