D'Addario & Company, Inc.Every day, we are committed to sustainably providing musicians with the most innovative musical accessories in the world.
D'Addario & Company, Inc. (daddario.com) has 340 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Kenny S.
They mailed out a replacement part, that I had lost, free of charge. Friendly customer service, Hailey was great. Earned my future business.
Response from D'Addario & Company, Inc.Apr 22, 2026
Thanks for your feedback, Kenny! We appreciate it, and thank you for choosing D'Addario!
Felicia R.
George was amazing!! We have been doing business with them for years and this is the first time I had to reach out to customer service and I would 10000000000% recommend this company, their support, and their products.
Response from D'Addario & Company, Inc.Apr 22, 2026
Thanks for your feedback, Felicia! Thank you as always for choosing D'Addario!
Nick W.
The support team is extremely accommodating, I was able to get an issue resolved even though I made a mistake and it wasn't covered under their policy. Thanks D'Addario!
Response from D'Addario & Company, Inc.Dec 19, 2025
Thanks for your feedback Nick! We appreciate you choosing D'Addario!
Coinneach
I've been playing d'Addario strings for going on 50 years and have never been disappointed. Their tone is unmatched, they last forever and customer service is absolutely top-notch.
Response from D'Addario & Company, Inc.Dec 19, 2025
Thank you so much for your feedback! We're so glad to hear that you're loving the strings, and we appreciate you choosing D'Addario throughout the years!
Shaunna G.
George is so helpful and ready to make things happen. I appreciated his knowledge and sense of humor. Also that he could appreciate mine. I ❤️ my Kaplan amo strings!! Thanks George!! Shaunna in Idaho
Response from D'Addario & Company, Inc.Dec 19, 2025
Thanks for your feedback Shaunna! Thank you for choosing D'Addario!
Edwin
George took the time to understand my issue and provide a helpful workaround .
Response from D'Addario & Company, Inc.Dec 19, 2025
Thanks for your feedback Edwin, and thank you for choosing D'Addario!
Pascal
very responsive. It's quite unusual to find a broken reed in a D'addario box, but it happened to me. I have contacted the customer support and they immediately reacted. Congratulations.
Response from D'Addario & Company, Inc.Dec 19, 2025
Thanks for providing your feedback Pascal! Thanks for choosing D'Addario!
Bryan T.
absolutely the best company to deal with! They went above and beyond to take care of me. That's why they are the best!!! They take care of their customers.
Response from D'Addario & Company, Inc.Dec 19, 2025
Thanks Bryan, we appreciate your feedback, and appreciate you choosing D'Addario!
