D'Addario & Company, Inc.Reviews of daddario.com

Super fast support response! If you buy DADDARIO you must use this app!!!

Reasonable prices for postage to Scotland, even free sometimes for Players Circle members. Also the customer service has always been perfect whenever I've needed help.

Always an immediate response, and very helpful.

Le informazioni che mi avete dato sono state tempestive e anche molto utili! Grazie Roberto Petrocchi

I have tried many strings, but the quality-price ratio of Daddario is undeuably better. I mostly buy classic carbon strings, which last long and sound bright. Other manufacturers analogies can vary significantly in price, but the quality is not better, and sometimes it's even worse

Contacted customer service for a question about some custom ink heads and some website issue, they responded in under 24 hours and i got all the information i needed. can’t wait for my heads to come in!!

I recently had a reason to contact the D’Addario support team, and I was genuinely blown away by the experience. In an era where customer service often feels automated or indifferent, D’Addario stands out as a massive exception. The support I received was prompt, professional, and incredibly fair. They addressed my inquiry with total transparency and went above and beyond to ensure I was satisfied, demonstrating a level of integrity that is rare to find. It’s clear that they don’t just care about selling products; they care about the community of people using them. I have complete trust in this brand and will continue to be a loyal customer. If you value a company that actually stands behind its word and treats its customers with respect, D’Addario is as good as it gets.

There was a issue with some guitar strings, i brought it to customer service attention. George very quickly responded and took care of the issue beyond my expectations. I tip my hat to them!