jjrripk
Great Quality and Even Better Customer Service
First, regarding quality: the quality of the sticks I bought was great. Personally, I wouldn’t get a paint finish on sticks, as they tend to fall out during intense play, but that’s just me and my sweaty palms. The product felt nice in my hands. The sticks sounded even when I dropped them. I bought two pairs, and for the sticks that didn’t sound even, I just sent a video to customer service. They responded within two hours and sent another pair my way!
Response from D'Addario & Company, Inc.Jun 17, 2026
Thanks for your feedback, and thank you for choosing ProMark/D'Addario!



