customer
Quick and exactly what I wanted
Quick and exactly what I wanted

Cyclopure is a materials science and environmental engineering firm headquartered in Evanston, Illinois. The company has developed a novel adsorbent (tradename DEXSORB®) with high selectivity for diverse PFAS structures, regardless of chain length, structure, or functional group. DEXSORB is commercialized for multiple PFAS related uses, including (i) environmental monitoring, (ii) household filtration products, and (iii) municipal + industrial treatment systems.
Cyclopure (cyclopure.com) has 527 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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customer
Quick and exactly what I wanted
Environmental S.
Timely analysis and response. Was able to provide results in both PDF and Excel format so that we can organize and get some statistics on the data. We have confidence in the analytical procedures performed and therefore the results found.
customer
Easy to use quick results
Hugh H.
Simple protocol. Clear instructions. Easy packaging with prepaid mailing label. Clear results report. Excellent service.
customer
Easy to understand instructions. Fast response. Clear results.
Michael
Personal attention to my questions Responsiveness and solutions
THOMAS RAYMOND B.
After waiting a month i finally called only to find out that my sample was not scheduled to be tested yet. After she located it she said she would put it in the next batch to be tested.
Response from CyclopureApr 13, 2023
Hi Thomas, reviews are a great way to share service experience. But to have value, they need to be accurate. We have a few corrections to your comment which are readily noted in your report. You took your sample on March 13th and it was received back at Cyclopure's lab on March 15th. Your results were sent to you in a report on April 7th. Your statement of waiting a month and finding the sample had not been test is inaccurate. It suggests that you waited over a month to receive your results. Your results were published in 17 business days, yes longer than the 10 business days that we strive for. We'd appreciate the same courtesy of accuracy that we provided to you in our test service.
JimmyCiv
Easy peazy! Entire process was very easy to do.