Charlotte W.
Very responsive and timely
Delivery of the kit was prompt. Once the kit was returned, I received an immediate acknowledgment and a time frame in which I would receive a report....which came on time.

Cyclopure is a materials science and environmental engineering firm headquartered in Evanston, Illinois. The company has developed a novel adsorbent (tradename DEXSORB®) with high selectivity for diverse PFAS structures, regardless of chain length, structure, or functional group. DEXSORB is commercialized for multiple PFAS related uses, including (i) environmental monitoring, (ii) household filtration products, and (iii) municipal + industrial treatment systems.
Cyclopure (cyclopure.com) has 527 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing527 approved reviews, newest moderated first
Charlotte W.
Delivery of the kit was prompt. Once the kit was returned, I received an immediate acknowledgment and a time frame in which I would receive a report....which came on time.
customer
Can nt get on web site to order
Response from CyclopureJun 3, 2024
hello - call us at 312-639-5009 if you'd like to order a kit. Or send a text and we will make sure to call you. The website is working, but perhaps there is a glitch. We are upgrading the site. - I just checked and it is working. www.cyclopure.com
customer
Everything was easy except for reading the results
Gregg P.
Quick reply
jonathan W.
very helpful , concerned about water quality, willing to go the extra mile,
William O.
Good price for analysis. Easy to use
Gary D.
I had been concerned that I had not received my PFAS Test Results. Immediately after I raised the issue, the Cyclopure team swung into action with a personal email, attached the test results and provided an audit from their IT department showing when the results had previously been sent. This is a team that takes great pride in their product and image. Well done.
Response from CyclopureMay 29, 2024
Hi Gary, We sent your report out on May 24 from the email address [email protected]. We saw your erroneous review last night so we forwarded the report again. Please call us at 312-639-5009 if you haven't received it. Our IT Team shows it has being delivered. Actually 5/24 was before the ten BUSINESS day window in which we promise our results! Let us know if we can help.
Steven H.
Customer service was excellent. When the test didn't work, they contacted me and sent back a new test kit, twice.