CyberChimps WordPress ThemeReviews of cyberchimps.com

Like many of the reviews, the follow-up by the team was professional and timely. You can count on them replying and giving you a solution that works. This particular time I had an issue with the site not loading right after changing the template. I figured it was a cache issue and after an exhaustive amount of time, I finally reached out to the Cyberchimp team. Problem was with the plugin Speedycache. I deactivated it, but as was pointed out, the cache folder still existed. I ended up renaming that folder and everything worked. Don't hesitate to reach out, they know what they are doing and can save you time.

Good response that managed to actually solve the technical issue with simple instructions to follow

Great support, provided a work around while a permanent solution will be included in a theme update.

I had a configuration problem and the support was fast and resolved it promptly. Thanks.

The CyberChimps team replied to my inquiry the very next day. The instructions were very easy to follow (written and with pictures). Most importantly, the problem was resolved with the first attempt using their recommendations. I am very pleased with their professionalism and detailed response. Highly recommend!

The CyberChimps support team is more helpful than I expected. When most companies just want to collect your cash and leave you twisting to solve your own troubles, I was surprised to have a support tech take a deep dive and send me the CSS I needed to resolve a mobile responsive issue I needed to conquer. Bravo! Thank you CyberChimps for understanding my problem and then providing me the CSS without any fuss or confusion.

The support folks are always quick to respond. Never condescending in their replies, just easy to follow instructions or recommendations. We have used their themes for many years and have no plans to leave.

Great service! Convenient templates, in case of any problems they solve them very quickly. I recommend!