CyberChimps WordPress ThemeReviews of cyberchimps.com

I bought this service but was unable to use it. Support helped me link, after a duplicate account was created, but it was still unusable on the platform. I immediately asked for a cancellation and refund, and thought both had been done, but now realised upon them trying to auto renew a year later that not only was it not cancelled, but not refunded either. Lots of emails going in circles, but no action. Please issue the refund. I was never able to use your service.

If you want to use wp blockeditor to build a page with this you only have daily errors and doesnt work like expected. Wit elementor you always get pop ups that you update to elementor pro, makes also no sense, first support did not answer over a week, canceled the plan, then they answered fast, but not really helpfull, they made updates with new old errors, they help, or try, but when one issue is fixed you face next issue, i cant recommend.The whole plugins are confusing, to get an overview what take where effect is stressfull. I build some pages with other builders, but Cybershimps are same gracefull like elemetor, they also update each day, both not worth to pay for, sorry. Update 15.04.26: After i did not get answer to get my money back i had to start paypal dispute, paypal gave me back money in 10 seconds. Then i got an offer from cybershimps, 1 year free pro subsrciption, i took it, but never got an answer right now, also no further support to my questions. Elementor has WPML problems since V4, since more than 2 month they cant fix it, Elementor is also integrated in this responsive theme from cybershimps, rolled back to V 3.35.9, also WPML warning. I tried to create a gallery with blockeditor, its not responsive,very stressfull to customize, so i had to create a extra gallery for tablet and mobile use, thats not 2026 and not responsive, documentation is bad, viedo turtorials are bad, so you have to contact support for each small issue. Then custom headers in blockeditor did not work on pages i want to use them, again a patch that it works. I created page template without header and footer, all fine on sub page, i moved it to startpage and even when i use there no header and no footer template it doesnt work, i had to change template to canvas template from elementor that it works, so sorry cybershimps, if you make such an offer for 1 year free pro plan, you have to hold it in by law, but they dont, anyway, i see round 130 reviews in 10 years, i know why, 1000 and more ran away and did not warn customers like i do. 3 chances to make me happy, but now since one week no answer again, little sad, but this seems the business philosophi of cybershimps. Update after cypershimps answered 17.04.26: you never offered me a 50% discount, i saw it while booking second time, and i asked if you send me code, you did, but with info its not to use for lifetime plan, but it worked, so i think you really where confused that the code worked and in future you could close this use for lifetime plan, the plugin is full of errors, but i described all well, but you are right, so many errors and support requests disturb my workflow....you also never answered to the error, why i cant go back from mobile view to destopr view in WP blockeditor, this ends in an error too, or why my custom template doesnt work on start page, and i had to use canvas template from elementor to get it work on star page, so 2 error in 1 day again, or why cant i customize the tablet and mobile view apart from desktop, that also doesnt work in blockeditor, or why a gallery is not responsive, and so on... no answer...but doesnt change your offer to give me one year pro plan, it was ur offer, so hold it in....regards

I loved this theme until version 3.4. After that there came new versions with totally different features. They should have made a totally new theme of that heavily revised one. Since I am not a developer, but an ordinary illustrator who just managed to set up her own platform, I did not understand how to adapt my version with the new features. Cyberchimps promised me that version 3.4 was safe to keep. But lately Wordfence warns me for the security risks it involves. I am quite desperate what to do now...

Cancelled my service within 24hrs, never recieved my payment back. I received NO reply until this was posted. Still nothing done.

I was incentivized by getting a free product to leave this review, thank you CyberChimps for offering me something in return for this, have 5 stars! "Review Responsive Theme on TrustPilot Reply to this email with the review link Get WP Legal Pages Pro plugin, worth $39, absolutely free!" Update: CyberChimps never even gave me the plugin that was promised, would not recommend. Not true to their word either. Changing to 1 Star.

I purchased the Pro Themes around Christmas, it immediately crashed my site when installing it. Reached out to support and still waiting on assistance. Removed the plugins and sites are back up now. I would proceed with caution and try the free themes before purchasing upgrades. The themes look great just wish i could get them working.

An absolute disaster of theme, the theme breaks all the time, there is no support (only a facebook group that you can't join because it's private). Waste of money and time, stay away.

EL TEMA QUE COMPRÉ NO INSTALA EL WORDPRESS. SIEMPRE ME ARROJA ESTA NOTA: El tema no tiene la hoja de estilos style.css. SUBO EL ARCHIVO DESDE EL PANEL DE CONTROL Y NO ME INSTALA.....