CyberChimps is a leading WordPress themes store and blog with more than 10 years experience in the WordPress development and services business. It's popular for Responsive theme, Responsive Starter Templates and other plugins hosted on WordPress. Cyberchimps takes pride in contributing to the WordPress community for 10 years now.
CyberChimps WordPress Theme (cyberchimps.com) has 118 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
cyberchimps.com
Website
cyberchimps.com
Category
Computers & Phones
Location
Delaware, Delaware
Listed on Five Star Index
2026
About these reviews
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The company replied to 90% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I bought this service but was unable to use it. Support helped me link, after a duplicate account was created, but it was still unusable on the platform. I immediately asked for a cancellation and refund, and thought both had been done, but now realised upon them trying to auto renew a year later that not only was it not cancelled, but not refunded either. Lots of emails going in circles, but no action. Please issue the refund. I was never able to use your service.
RL
Russell L.
Helpful, fast and thorough support.
CyberChimps has been very helpful no matter what the issue I experienced with a template or theme. Always had good solutions and were willing to entertain follow up questions for more detail/support.
JS
John S.
Quick to respond and helpful whenever…
Quick to respond and helpful whenever there is a support issue even on free versions.
ZU
Zulema
I have been using Responsive since…
I have been using Responsive since 2014, and I appreciate their service and design. They offer proactive support, and the team is very responsive.
DW
Daniel W. M.
I used the Responsive theme …
I used the Responsive theme with great success. I’ve used a lot of themes over the years, but I find this theme to be the best value yet, and the company’s attitude toward their products and customers is commendable - thanks CyberChimps!
JA
Jan
I have being using Cyber Chimp and…
I have being using Cyber Chimp and Responsive for a number of years how and they have always been very good. I had excellent support on a troublesome template recently and support team worked on it until solved.
FR
Frank
Makes no sense with Cybershimps
If you want to use wp blockeditor to build a page with this you only have daily errors and doesnt work like expected. Wit elementor you always get pop ups that you update to elementor pro, makes also no sense, first support did not answer over a week, canceled the plan, then they answered fast, but not really helpfull, they made updates with new old errors, they help, or try, but when one issue is fixed you face next issue, i cant recommend.The whole plugins are confusing, to get an overview what take where effect is stressfull. I build some pages with other builders, but Cybershimps are same gracefull like elemetor, they also update each day, both not worth to pay for, sorry.
Update 15.04.26:
After i did not get answer to get my money back i had to start paypal dispute, paypal gave me back money in 10 seconds. Then i got an offer from cybershimps, 1 year free pro subsrciption, i took it, but never got an answer right now, also no further support to my questions. Elementor has WPML problems since V4, since more than 2 month they cant fix it, Elementor is also integrated in this responsive theme from cybershimps, rolled back to V 3.35.9, also WPML warning. I tried to create a gallery with blockeditor, its not responsive,very stressfull to customize, so i had to create a extra gallery for tablet and mobile use, thats not 2026 and not responsive, documentation is bad, viedo turtorials are bad, so you have to contact support for each small issue. Then custom headers in blockeditor did not work on pages i want to use them, again a patch that it works. I created page template without header and footer, all fine on sub page, i moved it to startpage and even when i use there no header and no footer template it doesnt work, i had to change template to canvas template from elementor that it works, so sorry cybershimps, if you make such an offer for 1 year free pro plan, you have to hold it in by law, but they dont, anyway, i see round 130 reviews in 10 years, i know why, 1000 and more ran away and did not warn customers like i do. 3 chances to make me happy, but now since one week no answer again, little sad, but this seems the business philosophi of cybershimps.
Update after cypershimps answered 17.04.26:
you never offered me a 50% discount, i saw it while booking second time, and i asked if you send me code, you did, but with info its not to use for lifetime plan, but it worked, so i think you really where confused that the code worked and in future you could close this use for lifetime plan, the plugin is full of errors, but i described all well, but you are right, so many errors and support requests disturb my workflow....you also never answered to the error, why i cant go back from mobile view to destopr view in WP blockeditor, this ends in an error too, or why my custom template doesnt work on start page, and i had to use canvas template from elementor to get it work on star page, so 2 error in 1 day again, or why cant i customize the tablet and mobile view apart from desktop, that also doesnt work in blockeditor, or why a gallery is not responsive, and so on... no answer...but doesnt change your offer to give me one year pro plan, it was ur offer, so hold it in....regards
Response from CyberChimps WordPress ThemeApr 17, 2026
Hi Frank,
We’re sorry to hear that your experience has continued to feel frustrating. We’d like to clarify a few important points for transparency.
First, we do not promote or require Elementor Pro as part of our offer. The popups you mentioned come directly from the free Elementor plugin, which encourages upgrades to their Pro version. This is separate from our Responsive theme and our Responsive Addons for Elementor plugin. It seems there may have been some confusion between third-party Elementor upsells and our own products.
Second, we have genuinely tried to support you in good faith. After your previous refund, we still welcomed you back and offered you a 50% discount on our Lifetime Plan as a goodwill gesture. We believe this was a fair and generous step to help rebuild trust.
Third, over the past month our team has continued assisting you patiently, including helping with requests that were outside the normal scope of product support. We always aim to be respectful and helpful, even when issues are complex or unrelated to our plugin directly.
That said, we understand the product may not be the right fit for your workflow. Since customer satisfaction is important to us, we are processing your refund right away.
We truly wish you the best with your website projects and thank you for giving us multiple opportunities to assist you.
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Useful and full of templates
This plugin offers a wide range of options for quickly building pages, with over 150 ready-to-use templates. The support team responds quickly to inquiries.
Response from CyberChimps WordPress ThemeApr 17, 2026