Muy S.
My question is system change upgrade needed!
My question is : WHY are medications needed for serious conditions already covered by MEDICAL Insurance has to be called in every time in order to be filled! This are added stress for the parents who’ll do all just to get that medication. Their system doesn’t update properly and when u go to that specific branch there’s no refill for it. So do we need to call our kids doctor//or nurse to make sure it happens. This system needs to be fixed. Don’t know how but that’s an added burden to us hardworking parents who set up a time to pick that medication but to no avail 75% of the time!!! Any response CVS honchos or supervisors??? A disgusted parent, Anonymous


