customer
What a Cluster F*#k
For the past 5 years here in the Fredericksburg, VA area I have experienced nothing but extremely piss poor services, at a variety of levels, at four separate CVS pharmacies. From getting notifications that prescriptions are ready for pickup to only find out that they had nothing in their systems, to not getting notified at all, to having prescriptions returned to stock two days after notification, to insurances being lost. Though the people there are pleasant individuals for the most part I do seriously wonder about their capability at doing their jobs. I fully understand that being able to keep good and competent people on their staffs has been an ongoing problem. That said, it certainly appears that very little effort is being made to rectify that particularly in light that the population in this nation is becoming more and more dependent on prescribed medications. If my insurance gave me the option to go elsewhere I would but being retired and having to rely on the "market place" for insurance I do not have that luxury.


