CVS PharmacyReviews of cvs.com

Rx was called in to CVS from Urgent Care. The CVS app never indicated that the Rx was received. As CVS indicates, I would be notified within a few hours when my Rx can be picked up. That never happened. 4 hours later I went to CVS. The pharmacy was understaffed, and I was informed, after standing unacknowledged while staff worked and talked among themselves, that they would get to me shortly. I feel sorry for the staff and know that what I had observed and the service I received is symptomatic of extremely bad management at the top, aka Kodak, Enron etc. I need to find another pharmacy. I hope this message is received by CVS leadership- they are the problem.

I purchase a diabetic meter It did not come with any strips, I took it back to CVS with my receipt explained the reason for return or store credit I was advised that they do not do exchange or. Returns asked for manager was advised didn’t have one on duty called customer service They told me the same thing, I think it’s a shame that you cannot return your item or do a store credit. I would advise anyone not to shop here because the experience will be horrible and unpleasant. Poor Customer Service poor customer relations will never shop here again.

They never have my prescriptions ready and i have to make multiple trips. Truly a inconvenience.

Truly terrible customer service! I am stuck with these numbskulls because that's who BCBS of Maryland had contracted with. Both organizations are unable to spell the word customer. After 30 minutes on the phone with a rep who has a thick accent and a bad phone who wanted my Medicare number (not happening), I gave up. Pity that Zero Stares is not an option

Filled with pharmacy idiots. Nasty rude. The creepy Hindu man in pharmacy at church st in Conway needs to get out of town.

I stopped getting all my prescriptions from here becausei was treated like a number. Requests were constantly ignored. To reach someone by telephone was more than frustrating. It would take a minimum of 30 minutes to talk to someone. More often than not, calls got disconnected. We were never offered how to get lower prices. With new prescriptions, they did not run through insurance. I had over 20 prescriptions every month, and was still treated like I had never been there before.

Constant texts about picking up prescriptions, go to store, find unreasonably long lines inside and at drive in window, with little or no movement. Why have a store if you don't make it easy to do business???

I went last night to pick up meds at drive thru. The man said they needed to fill it and if I wanted to wait , they would TEXT me when it was ready in about 15 minutes . After waiting 20 minutes , I drive thru again. The man asks me my name ,then says it's on back order!!!!!!! And did I want him to send it to another cvs? I agree and he says which one.? I said, well the closest one that has it He tells me central falls cvs, and if I get there and it's also out of stock , did I want addresses to other stores that MAY have it.? First , the man never sent me a text stating it was out of stock, I might have waited an hour waiting for that text.i told him I'd wait in the lot for his text . Not happy with my visit here at all.