CVS PharmacyReviews of cvs.com

This is regarding the CVS Pharmacy store at Seabrook Commons, 628 Lafayette Road in Seabrook, NH: -- I am not one bit surprised by the 2* rating related to the reviews herein, attached to the name "Kevin". One of the pharmacists at this Seabrook location, named Kevin Maillet, who was sure to claim that "This is my store", showed me today that he has absolutely no respect whatsoever for years-long loyal customers, or especially towards folks who are senior citizens, such as my husband and me. I have never been spoken-to in such a harsh, disturbing, bullying manner as Kevin spoke to me today. I can only wonder if he speaks to his parents or grandparents as he horridly spoke to me. He was downright abusive, disrespectful, and could not have cared less that I needed to solve an issue as to why one of my husband's heart medications was listed as "Inactive" and "Un-refillable" that Kevin contemptuously insisted was "cancelled" by our cardiologist, when he, our doctor, told us that neither he nor his office staff had done any such thing. This was an irresponsible, even dangerous error on the part of CVS, and Kevin Maillet could have easily handled this issue in a mature, professional manner, rather than apparently wanting to win the argument -- after which time he hung up on me, TWICE. He refused to allow me to speak while continually having spoken over me the entire time. I was so flabbergasted by Kevin's disgusting display of bullish, insulting behavior that I called the corporate offices and submitted a formal complaint against him. I will not let this sit. They agreed that his behavior was completely unacceptable. I added that I had hoped my conversation with Kevin had been taped for quality control so that the home offices could hear for themselves how Kevin verbally abused me. I made it clear that it is only Kevin Maillet, and not a single one of the other kind, helpful and professional pharmacists who work at this particular store, who treated me as though I was something stuck to the bottom of his shoe. I don't know how anyone, let alone a pharmacist who deals with the very health and medications of other human beings, could possibly be allowed to continually get away with this type of shocking, arrogant behavior towards paying customers. My conversation with this impolite man was a nightmare. We are the parents of four adult sons, and we cannot even remotely imagine any one of them speaking to others, including and especially senior citizens, in the same way that this Kevin-person spoke to me today. I remain extremely thankful that he is not my son -- and I extend my thorough congratulations to whomever might have raised this cocksure ill-mannered bully. No one deserves to be forced to endure this brand of harsh verbal attacks simply for calling one's pharmacy to ask a question.

It's frustrating to go shopping at this pharmacy, you choose a product that is still on sale, they all have labels and when you scan them, zas!! its a trap. If you carry more than one item, you don't realize it that you pay double, be carefull!!

Went to the CVS pharmacy on Canton center road in Canton. Long lines in the drive-thru so I switched over to the other Canton location on Haggerty rd. It was worse. The customer service is terrible and they take a lunch for an hour during the busiest times and close the pharmacy completely down. I've never heard of a pharmacy shutting down for lunch. I wish I could go back to Kroger's, but my employer request only CVS to fill my prescriptions. No wonder, the service is horrible

I would rate 0 stars if I could We are dealing with a stage 4 cancer patient and have been waiting for a new morphine prescription for several days and they still haven’t got it in. They never called and have left it up to us to find it at another cvs What decent pharmacy does that! This is CVS on 620 and El Salido in Austin Texas We have a dying patient and they don’t care!

I called this afternoon and asked for a call back from the pharmacy. An automated message called me back and you couldn't understand what was said. I stopped in tonight at 645pm at the Galpin Rd location in Chanhassen,MN. I waited in line with my Good RX app pulled up and ready to get my prescription. One medication they had to order form another store and it won't be in till tomorrow. It woukd have been nice to hear this when I ordered it and requested a call back this afternoon. She grabbed the prescription and said $29 and some change. I showed her my good Rx card and it was $19.67. A good $10 to $ 11 cheaper than what she wanted to ring me up for. I said no that's not right, my app shows this. She said we can't honor that, we have a different coupon code in the system and she couldn't update till tomorrow because it was EXACTLY 7pm and they were closing. Even though I was there earlier and waited in line to be helped. I said, this isn't right, I need my meds, she said then it's $10 extra. Never have I ever met such a sad team of people to administer drugs to people. There were over 4 people in the pharmacy, that could have helped me prior to me getting to check out. I don't recommend this pharmacy.

Horrible experience - go anywhere else. Rude and unprofessional pharmacists who lack basic education. After waiting forever as they paid more attention to the drive thru than those customers in the store, I was told by the pharmacist they wouldn't apply a discount code for my medications. Apparently it's an undocumented policy (as she told me) to take more money out of consumers pockets for absolutely no reason. Will never go back to CVS as long as I live.

Not happy with CVS Pharmacy. I’ve been trying to pick up a prescription all day. They said it would be ready by 3. My husband went to pick it up at 4:30 and it’s still not ready. Now I get to drive 30 minutes out of my way after work to pick it up. This has happened on more than one occasion. I could see if I was trying to fill it in an hour but it’s been 7 hours!!

You cannot get through to a pharmacy person with a question. They hide behind voice mail / computer. So impersonal. Just about had it with this corporate indifference for the customer. All about the $$$$. Workers are overworked and have no time to care. Finding a new pharmacy.