CVS PharmacyReviews of cvs.com

A pharmacy technician at the CVS store at 11100 Pines Boulevard in Pembroke Pines, Florida 33023 took my driver's license and never returned it to me while I was in the drive thru picking up medicine. The store will not show me the video of me going through the drive through. There is a lot of fraud and theft here in South Florida. I had to make an appointment at the DMV at Pembroke Road and University and pay $48.00 and wait outside in the hot heat to get a replacement license. CVS will not reimburse me for my driver's license fee. I should file a police report. I could sue. I have options. It is the principal of the matter. DO NOT PATRONIZE WITH THIS STORE. Save yourself the headache and go elsewhere.

I went in at 647p, 13 minutes before the pharmacy part of the store closed to get a prescription. The girl who was working refused to help me with a coupon problem I was having. She claimed they were closed when I had been standing in line for 15 minutes. They wouldn't help me. Their attitude was lackadaisical and rude. CVS has gone completely downhill. I'm tired of dealing with apathetic, lazy workers who do not put the customer first. CVS used to be a great place with great people. All of that is gone now that they changed their hours and had to hire other workers.

Be careful with these people when you use their self-checkout. If something is one sale, or a two for one or two for a reduced price and you ring up on a self-check-out, the register does not change the price, it rings up as the regular price. I was at the store in Parkville, MO and bought something on sale and it did not ring the on-sale price. When I told them about it, they got defensive and said it "had to be something I did" WHAT??? I was at a different location in Kansas City, MO yesterday and the same exact thing happened so I took it to the cashier, who was standing in the back for 10 minutes doing something, and when he finally came up, I told him, and he looked at me like I had ten heads. He could have cared less. My question is, how many people have gone through the self-checkout and not noticed it rang up the wrong price, paid, and walked out the door and been none the wiser. It would be interesting to have some outside organization do an audit and find out exactly how much they are ripping off consumers overall. Maybe 1.00 or 1.50 is insignificant but are they doing this to everyone who finds something on sale, and it rings up wrong and if they aren't watching, they don't catch it and they pay and are none the wiser?? I am done going in a CVS for any reason. I pulled all my prescriptions away from CVS and moved to Walgreens years ago because they couldn't get them right according to what my Dr prescribed, dosages were wrong on two occasions, and one time they gave me a controlled substance with someone else's name on it, and I don't normally open the sacks in the car. I noticed it when I got home, and I had a 30-day supply of someone else's oxycontin. When I called them and told them (because I was afraid to drive back up there in case there was an accident I was involved in, I wasn't in the mood for a possessions charge and what cop is going to believe that story?), the pharmacist who came to the phone tried gaslighting me and said this was my fault because had I checked before I left the drive thru I would have noticed it and now they have to refill it for the right person. MY FAULT? I don't think so. Thats when I moved everything over. Then this happened with the self-checkout twice in a row when I have been there and I firmly feel like they are doing this everywhere if it happened in two completely different cities in the Kansas City metro area with different staff and different management, then it has to be happening all over this country. Please BEWARE. CVS has enough litigation and issues going on right now in their pharmacy as it is, and now they are stealing from the public. That stuff adds up when you are talking about all their locations nationwide. If I were you, I would move everything to either Walgreens or your local pharmacy or even Walmart if you don't mind standing in a line that moves slower than molasses in January.

I have had these problems dealing with CVS Pharmacy: 1. My first in-person visit to pick up an RX for my cat was a mess. The pharm tech had the wrong name in their system so could not find my RX and rather rudely sent me to another clerk who ended up sending me back to the original tech. The tech filled the RX but, as I later learned, did not even bother to correct the many RX-related errors in their computer system. 2. The next month I wanted to avoid the in-person pharmacy (plus I am a senior who no longer drives), so through the national CVS customer service line I requested that my meds be delivered by USPS. I did all that I was asked to do, including giving them my cat’s correct birthdate and an on-line payment method. But, instead, I received a text saying that the refill would be ready for pick up at my local CvS store! I had to call the store to clear that up. 3. The third month (today), I called my local store for a refill and delivery and they told me to use the CVS app. Well, I tried that and it failed to help me with my delivery request. I therefore called my local store again and was told that I had to wait until my meds were “ready” before requesting a mode of delivery on the App! What?!! And that I should wait for a text saying it is ready. Well, I can hardly believe staff really knows what’s going on there because the answers keep changing. 4. It is already stressful to pay $165.00 month for cat meds! Well, I suppose if things keep going in this haphazard way that I can always transfer my RX to a different pharmacy.

Worst customer service ever. Spent 8 hours over 2 days in the phone being transferred, disconnected or the line just goes silent. I swear they it's like they get you going on purpose. Was given some hope about solving my issue when the last call I made was actually someone in the U.S and I found that strange since the whole time I was speaking to people out of country then it dawned in me, I was actually being interrogated by corporate...... the questions asked were personal but they made it sound like they were looking for an answer... I've put in a BBB complaint as well. I will NEVER shop at cvs again. Online or in store.

I needed to choose a new pharmacy since the one I’ve been using for the past 30 years closed. So I chose the next closest one which is CVS. I attempted to set up an account online but was not able to. I spent an hour and a half on the phone trying to get the issue resolved. Had to call back many times because I kept getting disconnected. Customer service was not very helpful. The issue was not with my computer but with the CVS website. I have never had trouble opening new accounts with any other retailer. And probably have more than 50 accounts with other retailers. I finally gave up after losing connection with customer service many times. I just don’t get it. Why does a large retailer like CVS not have an IT specialist or IT department that ensures a properly working website?

I found out that I was paying 2X the price on my prescriptions Highway Robbery

Falsches Produkt geliefert in minderwertig preislich angeboten eine einmalige Rückzahlung sollte kommen nix kam bin sehr enttäuscht von so einem unmenschlichen Verhalten werde nie wieder bestellen