CVS PharmacyReviews of cvs.com

I submitted on app to fill a medication. They sent back that I only had a month supply left and not 90 days. I told them to fill month. This is over a 3 day span. I go to pick up 9/10/25 and they said my insurance wouldn’t pay for it. I called my insurance company and and they said it will go thru and that CVS never tried to fill it. Went back in and talked to pharmacist and they’re filling it. What a waste of time. Also website sucks!!! The CVS I used is on Lee Vista rd in Orlando FL.

I have been going to CVS in Covington Ga for years . Recently went to my neurologist and asked why I was only getting 1/2 prescriptions for migraines medicine . He stated should be getting 16 pills a month and I have been getting only 8 . I called Caremark who informed me prescription was writing for 16 but have only gotten half amount of Nurtec . There is no shortage of this migraine medicine . Apparently the pharmacist at the highway 36 location does whatever . So I have suffered needlessly while being given half prescribed amount . I will inform Delta Airlines about the shady stuff that CVS did . Very disappointed and they have gotten a lot of money from my family over the years !!!

I have no issue with the store except for a lady in the pharmacy named Fatima. She scolded me for requesting an emergency prescription I hadn’t taken in days since the Rite Aid store in Granite Falls had closed and transferred to this pharmacy. While I understand their policy, her attitude is completely unacceptable in this field. She seems to have more anger issues and worse hypertension than I do. You can’t talk to customers or patients like that without understanding the health challenges and reactions they are experiencing. Fatima should not handle patients or work in any role involving care for people until her anger management issues are addressed. She displayed a very bad attitude, publicly scolding me in front of staff and customers, making the store look terrible. If it weren’t for the kind lady on the floor who showed excellent customer service, I would have hated the store. However, I realized it’s just this one person, Fatima, and the CVS store shouldn’t suffer because of her behavior. She needs to be counseled and attend anger management training as soon as possible.

Don't agree to receive text messages from CVS under any circumstances. The "system" will continue to message you even if you're responded "no" to the questions about refills, even if you've said you don't want any more messages. I had to spend 30 minutes on the phone talking to two different people to get them to understand and I still need to wait 48 hours to see if it works. The website directed me to login to my account to control my preferences, but when I tried, it said I was locked out for trying too many times to login (I had not tried even once). The CVS website is a nightmare you don't need. RUN.

The pharmacist in Cordele Ga is terrible! It has taken over three hours to get my daughter’s prescription filled. She told me it would take an hour and that they have the medication. She also has the worst attitude I’ve ever had to deaI with! I never have problems when Ryan is working!

I used the virtual minute clinic on Saturday because my doctors office is closed over the weekend. The NP I met with put the wrong pharmacy for my prescription, I’ve called 3 times now and it’s already Monday and still has not been fixed. I paid out of pocket for this visit $120 so I’m really not happy with the lack of care.

CVS coupon redemption is nothing short of a SCAM!!! I intended to buy a $8.29 razor pack and an $11.79 cold medicine, using my $2 off coupon for the razors and my 30% off coupon for the cold medicine. Instead, your system cook $2 off for the razors, and then 30% off of what was left on the razor price!!!! ZERO discount on the cold medicine!!! This is INTENTIONAL customer abuse!!!! So your system tried to charge me $16.19 for the two items!!!! We canceled the transaction and I bought them separately: $6.29 for the razors and the rightful $8.26 for the cold medicine, bringing the two-item total to $14.55 instead of $16.19, more than a $1.50 savings off what your system tried to scam me for!!!

Every year I get a report of one year of my scripts for one of my physicians! I always call ahead so I can just drive thru and pick it up and nobody has to wait behind me! This year, I called at 9am, spoke to the pharmacist, Menifee store, #5267, he refused to do it ahead and told me it only takes minutes, ask the girls at the window to do it. So I arrive at 3pm, and 3 different woman refused to do it and closed the window on me!! Told me I could come inside and they'd do it because this was pick up only!! Which is why I CALLED AHEAD so I could just pick up and go!! Called the 877 complaint line and nothing they could do, she tried calling the store but no one answered! Really!! She said try again tomorrow!! What for!! I'm disabled and cannot go inside, it's never been a problem before and with 4 people I could actually see, 3 at the window telling me NO, you'd think one of them could have actually run the report in the time they wasted arguing with me.