CVS PharmacyReviews of cvs.com

CVS has changed it's phone answering system. HAIRPULLING IDIOTIC AND MORONIC - I wasted 45 minutes on my trac phone trying to get thru to a pharmacy technician about a prescription that they screwed up. Had to listen to umpteen advertisements that i was not interested in, not to mention that stupid robotic voice. SO I called the 800 number to complain (about Concord, MA store) and was told by an agent that he would put me thru right away without me having to go thru all that ROLLERCOASTER again. Of course, that didn't happen - i got thrown into that nightmare again. I will NEVER USE CVS AGAIN!!!!

CVS is horrible! I have spent 10 plus minutes on hold! The techs have hung up on me numerous times and have spoken down to me, cut me off in mid sentence and talked down to me! Definitely not the place you want to be!

CVS in Royal Palm Beach Fl have the worst Pharmacy..... They never once had my medication ready or on time.I always have to wait.... I only go there because my Insurance only allows CVS to fill my prescription I wish i can go back to Walmart Pharmacy where I got perfect service 😨 Unhappy Customer

I spent 30 minutes uploading pictures to get prints in an hour. I come back and they tell me they do not have my pictures even though I have a receipt and order number. They tell me I have to input the pictures all over again. No thanks. I’ll take my business elsewhere. Very poor customer service.

Today I went to CVS (1421 Alton Rd Miami Beach) at 1: 0 pm and asked the technician to fill me a prescription of Amoxyl and he told me I should wait an hour, as I kindly asked him to dispense me in less time he delivered the prescription to pharmacist who told me that I should wait the next day because Amoxyl was missing or I had to Walgreens, that I did and the prescription was dispensed in 20 minutes and I was informed that Amoxyl has never been missing. It is disappointing, I will never return to CVS.

if I could give a -0- review for the new front store manager at the CVS Effort PA store, that would even be generous. I don't know where the regular front store girl was that resolves issues, but they need to get her back because this one today, Heather, was less than zero in customer service, politeness or respect. just awful. Condescending and insulting of customer's question. And further condescended by not even ringing up the items I had a question on. I will be going to another CVS after this.

They screwed up my son's prescription. He was ordered a medication that was supposed to be 100 mg and they gave him 600 mg. I caught the screw up when I got home!!! They made an incident report, but I heard nothing. Not to mention, the wait times are HORRIBLE!!!

CVS Orange Pharmacy has taken a drastic decline in their service. I have 30 years to compare the service to. Communication is now poor and scripts are not being synced. I obliged when told I must pay out of pocket (at a discount rate) for pills that I was told insurance needed me to wait a week for. No sooner did I pay then the insurance went through a day later. I paid $12 for the 10 pills that a mail order will now send a 90 supply for under 2 dollars. And now I'm told to ask the pharmacy manager for one extra pill the day before another script renews. There is so much unnecessary stress caused. The assistant in pharmacy says this is all due to employee hours being cut. It's sad because as soon as I transfer daily medication to express services I am gladly saying "goodbye and no thank you" to CVS pharmacy Orange.