Lars
Disappointing experience - do not buy online from them
Disappointing experience I got a notice my medication was ready to pick up, but I was not able to go since I was traveling. I decided to pay them instead to have it delivered to my home address. I go through the process, pay the extra money for delivery, and all is well. I get a notification saying I will be notified once the package ships. However, that is when things start to go wrong. 1. I never got a message my package was being delivered. 2. The package was delivered to my old address. Even though I have verified, I entered my current address for delivery, and the receipt also says so, somehow it was sent to my old address of over four years ago. 3. I never got notification of the attempted delivery, I went physically to CVS to ask what happened, and they have the package - No information, no SMS, no email - nothing. It is not that difficult to give a better experience for customers. Fortunately, they are not the only place to get my medication.


