CVS PharmacyReviews of cvs.com

I take phenobarbital for seizures control, and have taken it for over 30 years. Because CVS lists it as a controlled substance (even though it was used during the Civil War), CVS refuses to fill it a week early. Because they have not had it in stock TWICE now over the last 12 months, there were two delays of a week each time. Due to their out-of-stock error, and due to their 90-day policy, they will only fill it, coincidentally, the very day I run out. That means I can’t even plan a vacation during the end of every three-month block. If we have a blizzard, or if I have a flat tire, I’m in big trouble. If they are out of stock again, I will definitely have a seizure. Perhaps multiple seizures. So now I am forced to reduce my dosage on weekends (during which time I know I can’t risk driving a car), in order to stockpile a safe cache, because of their flawed policy. My doctor has done everything she can and can’t get past this ridiculous policy at CVS. I would like to introduce my own policy that all pharmacies MUST carry medication that has been filled for anyone in the previous 12 months. If I do have a seizure at home, the fault is entirely on CVS because I have no other alternative.

Pharmacy that doesn’t have pharmacist

Always an issue.. ALWAYS! And if you call you will be on hold for so long you forget all the things they screwed up (because there are so many). Several times prescriptions filled in cvs stores miles away from the pharmacy my physicians office called them into- of course CVS always blames the doctor for this. They can’t differentiate between 50 mg and 25 mg and either try to refill things before they’re needed or refuse to fill things last filled well over a month ago. I have the flu, was prescribed meds that need to be taken ASAP yesterday, CVS managed to fill them MILES away from both my doctors office and my home-and when I called the local CVS to get it straightened out I was on hold for FIFTEEN MINUTES before I finally gave up. Two more attempts to call were met with similar on hold times with no one ever picking up the phone. I’m sure, as in the past, they will deflect any and all responsibility. I’m set with CVS. Kroger Pharmacy, here I come...I just can’t take the constant complication of something that should be simple.

My debt credit card was put in the bag instead of them handing it back at the drive-through I called everywhere that I went was worried and upset had to cancel my business card and the bank I use will not get me a new card for 7-10 business days. At around 8pm my sister opened the prescriptions bag and in between tucked in with the papers there it was. Too late to tell the bank, not to cancel it that I'd found it. When I called the pharmacist assistant she was matter of fact that they do this all the time and put it on me that I needed to tell them that I wanted it handed back to me. They have caused a big problem with my business I need my CC and they could careless.

My husband and I went into the CVS on 66 River Road in Bedford, NH for our Shingles shot. Got a call the day before from a male pharmacist who told us to come in as the vaccine was ready. There was a line and finally the woman at the counter told us the Pharmacist was "overwhelmed and we would have to come back in 40 min. because she had to mix the vaccine". Used the ladies room which was disgustingly filthy. Grimy floor, dried urine on the toilet and floor, and no soap in the dispenser. The worst of this experience, was the pharmacist knocked over her pail with needles and the prescription which spilled on the dirty floor. She was abrupt, no gloves, and we were sitting right by a long line of elderly people; she did NOT put up any curtain or wash any of her supplies after the spill. Had such a bad feeling about the whole episode. Will NEVER go back again..Wish these shots could be administered at the doc's office.

The CVS Pharmacy at 100 E. Commerce St. Brownwood Tx. has the worse customer service. They act like you are bothering them for them to do their job. No acknowledgement of the job they are doing. No acknowledgement of insurance that’s covered at the store.

I came into your CVS on Redbank Road in Goose Creek, SC on 01/14/2020 at around 9:45-10:00 am maybe. I was waited on by Ed. I was very unimpressed by his lack of customer service. Not even a good morning. The look or expression on his face. Just the quiet rudeness. As if I was a bother. Not very impressed with CVS choice for front end choice. He was very friendly and talkative when I came in. Maybe I'm not the type of customer he chooses to give good customer service to. I felt disrespected.

Going to CVS pharmacy at 3670 Nogales Street West Covina CA for a shingles shot on Jan 13, 2020. A lady who handle my prescription accepted and do something in the computer and tell me to wait as somebody will call and give a shot.After waiting 40 minutes nobody call my name and when I ask again, another lady told to pay first. I really don't understand why they did not call my name while the prescription is ready to be paid. The first lady did not tell me I have to pay first, if she said that, I would be aware of it, she said just wait and somebody will call and ie a shot. I spent 1 and half hour only to get the shot, it's really unprofessional.