CVS PharmacyReviews of cvs.com

I paid for a medication online using my cvs app January 14,2020 for my wife that cost $137.50 along with another medication that cost 23.71 total was for $161.21 and She didn't take the medication when she went to the store because my wife had a coupon she uses. They put the medication back on the shelf. So, I called 1800 number associated with CVS on January the 16, 2020 to get my money refunded and It's now February 17, 2020. This is not right by any means. The CVS store verified with the CVS Pharmacy online office that my wife did not take the medication at the counter. They have yet to refund my $137.50. I'm looking into other actions as I right this review with my General attorney's office. I feel that they are trying to hold out thinking I will forget about this situation So,They can keep my hard earned money I can use to pay other bills with.

Horrible customer service!! The pharmacists at CVS are great given what they have to work with, but I always have to wait at least 15 minutes to talk with one. And now they play CVS ads the entire time you're on hold. They often put prescriptions on auto-refill even when I tell them not to. The ones I WANT on auto-refill never get put there. And when a prescription is ready, you'll get repeated robo-calls to tell you. The problem is the calls don't tell you which prescription it is that's ready, so if you're waiting on for example three prescriptions, you'll get a "prescription ready" call, drive in to pick it up, and the other two won't be ready. I HATE CVS. I'll be pulling all my prescriptions and moving them to our small local pharmacy where I can actually talk with an individual and where they actually care about my business.

I’m sad to add that I hope you never need to actually speak with anyone on the phone at the Boiling Springs location. I placed a complaint about a month ago. My wait was about an hour. Today, I received notification that a refill had been completed on a prescription that I never asked to be refilled not do I have it on an automated refill. I’ve tried to call again and was on hold for about 20 mins...nobody ever answered. I guess it will have to sit on the shelf for a while which I didn’t want to happen but I can never talk to a real person or have an email to use.

I go to the CVS on Harbor & Adams in Costa Mesa. They are the worst! It is frightening how incompetent they are. They have given me the wrong medication. On many occasions have been oit of stock on a medication.They keep filling RX I didn't ask for. They once called me every day & one day called me 4 times to fill eye drops I no longer needed. The latest is I called in a refill when I called 2 days later to check they said in process. Now on Friday night when my doctor is closed fot the weekend they tell me they didn't hear back from the doctor. They last tequested 4 days ago. Stay AWAY.

My two year old was diagnosed w Flu Type A. Prescription for Tamilfu was ordered at CVS. Upon arriving to pick up the script, I notice the liquid Tamilfu was not flavored. Knowing that my two year old does not fancy liquid aspirin tasting medicine, I asked for it to be flavored. I was told they do not flavor the medication, and was asked if I wanted it or not. What!? Needless to say, my two year old did not take the medicine and has been a waste of the prescription. I called other pharmacies, Walgreens, Publix and Walmart, and sure enough, they all flavor their children’s Tamilfu prescriptions. Even offer multiple flavors. I will never, nor my family and friends shop or obtain scripts from cvs. What a joke and lack of compassion for sick children. Save your time, and children’s health, by going elsewhere.

My doctor called in a prescription at 3pm and it wasn’t ready until the next morning. I don’t blame the staff but I blame the greedy corporations for not having enough help. You have no choice but to go there. Things have to change if customers complain to the insurance and government. I pay for my insurance $700 a month and this is the treatment I get. Feels like socialized healthcare with a fat expense attached.

GO ANYWHERE ELSE!, try to fill a prescription that is needed the next day, asks me when I want it, either today or if not by tomorrow I'll go somewhere else, told itll be ready in 1 hr...great, go home get a call, sorry we will have tomorrow Tomorrow comes, I call and says itll be ready at 4pm.....go at 6pm....we dont have it...well does another cvs have it? Get told I can call and see. Instead of them checking their computer...no one in 30miles has it....

I called CVS pharmacy today on Rockfish Road in Fayetteville NC today and spoke to Julia in the pharmacy. I'm not sure if she's a pharmacy tech or pharmacist but she was so RUDE! I had a question that she answered, 1 question. Then when I asked her a 2nd question she got really rude and said she was very busy. I told her I realize that as I myself had been placed on hold for 27 minutes! Bottom line was she said I may just need to come u there myself to get all my questions answered. Well. needless to say that will. not be happening I will definitely be switching to another pharmacy!