CVS PharmacyReviews of cvs.com

Unfortunately I have to give a star. CVS in Glen Mills is the bottom of the barrel!!!! The most disgusting women including the pharmacist are rude all the time & never change. I have a family of 8 and will never shop there again or fill my prescriptions I’m switching back to Walgreens since they now accept my insurance. They really need to do some house cleaning in that store. I don’t know who does the hiring there but everyone down to the pharmacist is nasty. Trust me, if I wouldn’t get in trouble I would slap the crap out of those nasty women that work there!!! They like to be nasty behind a counter.... wonder if they would talk like they do outside???? Gina Dragoni

If I could give them no stars I would. The customer service is totally unhelpful and unfriendly. If I hadn’t pushed and challenged I would have been overcharged by $100 for my prescription. The sad thing is this is not a one time occurrence I have to do this every month and they fight me every month and blame it on everything other than CVS. I would recommend using a different pharmacy if you can

Your pharmacy is a joke! You say you are open 24 hours, I went to fill a script at 4:30 in morning. They said I have to wait until 9. I can’t help I have cancer, I my MD told me to go get it filled at CVS. The drug is methadone on 56 pills. It’s discrimination, cancer and my plane leave at 7:25. But they wouldn’t help me, why are the open 24 hours. I work at IHC Orthopedics across the street, I going tell my patients don’t go to CVS. They discriminate, it’s so sad. I didn’t ask for cancer, my MD thought they are 24 hours so the must fill, but they don’t. Only schedule 4 drugs. Reason they need to contact my doctor but why I had a legitimate script. It’s flat out wrong what they are doing. If anybody reads don’t fill at CVS ever.

Called 2x waited about 15 minutes each time. Then called cvs about it and called CVS on Britain rd 2 days later and sat waiting 34 minutes and 7 seconds for someone to answer pharmacy phone. I was driving while on hold and drove through Hudson, Stow, Munroe falls and Tallmadge, Ohio to Akron, Ohio to this cvs. There was no one in line and I was still on hold on phone. unbelievable

After 20+ yrs as a CVS customer... see ya! Buhbye. Great staff, nice people, but Pharmacists are pushed too hard and Pharmacy is sadly understaffed. That’s when the mistakes happen and they just no longer have the will or time to fix the mistake and provide the great customer satisfaction of years past. Don’t bother calling Customer Service 800 number... that will just make you bang your head on a wall. #supportlocalpharmacy

The new phone tree and website are the WORST. The phone robot never understand commands either voice or numbers & when i finally got transferred to a person, line went dead twice. Tried the website but it never recognizes my password and doesn't accept new ones from Dashlane, my password manager app. After many tries, had to do manual password. Then the Rx I needed said it was on autofill and there was no checkbox to request it. It said to "contact pharmacist" which meant going through the horrid phone tree again. Guess i'll have to go to the store after wasting 35 minutes. Wish there were more than just 2 near monopoly pharmacies to choose from. UPDATE - i only signed up for text reminders but now they are phoning me 2 times a day, everyday! Can't choose just one or other on website so i tried to opt out of both but the "save" button disappears if you opt out. What a sneaky con. What we go through for the pleasure of paying the highest prices in the world for Rxs.

On this past Saturday Dr ordered 3 meds one was cough syrup. They said they were out of it get one over the counter same thing. Which I did 3 days later went back to Dr told her I wasn't able to get cough syrup.She said it wasnt the same thing go to another pharmacy get filled! That Pharmacist was on hold 45 mins with them.Not that I was dying but I had acute bronchitis and all the running around didn't help. This CVS has gone downhill. New staff,they dont seem to care.

Cvs Antonio,Rancho Santa Margarita. A total caos ,very unfriendly people ,they think they are doing us a favor.No class. Close the doors.