CVS PharmacyReviews of cvs.com

Be very careful of delivery services. It’s a bait and switch. Ordered $100 worth of goods (sick child) online all in stock and verified would receive within 24 hours and site gave me the date. Ordered on 7.20 - online supplied 7.21 delivery date. Once paid for and received email receipt - delivery date was 8.18! A month difference. I called CVS online to cancel and refund. They would not!!!! Said I could return to the store when I received next month. Beware!!! This is a clear bait and switch if I ever saw one. Now I have to leave my sick kid go to the store - buy the exact same thing I ordered for over $100. So they will now have $200 +++ of my money on my CC. Shame shame on them. Never using CVS again. I’m a CareMark member - have already made arrangements to get all my scripts with another pharmacy. This is a shameful display of corruption during these times.

Day 16 and still no Covid test results. I was told 5-7, then 10 but still no results on day 16 and counting. I am well now and the results don’t matter. I am taking my business elsewhere.

Never signed up for auto refills or reminder calls. They decide to refill on their own and constantly call you to remind you to pick up a prescription you never requested. In order to stop this you have to get on a line to get you phone removed from their system so that they stop harassing you. So stupid.

The CBS pharmacy on veterans Hwy in port Charlotte Florida is the worst pharmacy I have EVER dealt with the pharmacist is very unprofessional and rude the charged my insurance for medication I never received and basically told me because we signed for it and did not check it at the time so too bad will not even try to figure out what went wrong I have had several problems with this pharmacy and I guess finally learned my lesson will never use them again

Store 295 Scatterfield Road Anderson IN second incident with this same CVS location in Anderson IN, at first I thought that it was only one pharmacist who was treating me unprofessionally now I am treated again in an unprofessional manner by a pharmacist who identified himself. I am a physician that was calling on behalf of my patient and called to get the PA information which I received, then I called back to let the pharmacist to let the pharmacist know that the PA was approved. He said ok, and then I asked to run the coupon for the patient to see how much the prescription was. He told me that he did not have time to process this and he would give this to his technician and I said ok transfer me, and the phone went to voice mail so I called back. He then answered again and I said that I would ask if he could run this for me because I am trying to help the patient and I said I am a doctor, and he said I don't care if you are a doctor and you only waited a minute and hung up on me. I called back to speak with a technician, who took the call and asked what is this about and then that technician hung up on me. The patient asked me to help her get the PA because the formulary medication had adverse side effects however the patient stated that the price was crucial to determine if she could get the approved medication so I asked the pharmacist to run the coupon to reduce the price. The pharmacist did not care to do so and so I called CVS corporate to get help which reduced the price by 80%. The CVS website would not let me document my complaint so I had to do it in this manner. This CVS location has been noted to treat doctors in an unprofessional manner.

CVS and Minute Clinic: I have tried for 4 days to find out if Minute Clinics offer the COVID-19 RT-PCR test. I have called pharmacy after pharmacy only to get tape recordings - could not get a human on the phone. Don't bother with websites. They are non-specific. FINALLY I call a CVS corporate customer service number. I explained what I need. I was given another phone number for Minute Clinic. After HOLDING today for nearly an hour, I am connected with a woman who confirmed that SOME Minute Clinic locations offer this test. She would NOT tell me which Minute Clinics offer this test. She did confirm the one closest to my home does NOT test at all. Then she told me to contact the Florida Health Department and a quick treatment center. I've already done this. Bottom line: If we come to our home in the US, we will not be allowed to return to work without this test. THANKS CVS. You made a big difference in our miserable situation. We have to choose between home or job.

The Diamondhead MS location of CVS should be shut down. A 1 star rating is way too high. There is almost never anyone at the front of store registers and the pharmacy constantly provides misinformation anout prescriptions ready to pick up. And is clueless at to how to correct any problems. As much as I hate Walmart, they have to be better than this location. This store needs attention or should be closef - It is giving CVS a bad name.

I wish I could give a negative 5. Ruta the pharmacy manager is the absolute most unempathetic manager and don’t tryto rectify any customer concerns. Her comments are very flippant and without resolution. Long waits after promised times and no consideration for patients in pain. She definitely don’t give off the perception that she cares about the community she serves in which I’ve been a member of for over 20 years. Asked for district manager she states it covic he’s at home ... wth... gave me wrong number had to call another store to get the right information. Worst bedside manner EVER!! Need to be behind a computer not working with humans period.