CVS PharmacyReviews of cvs.com

Horrible delivery service, dont bother. Cancelled all but 1 item, waited 2 days to be notified.

Absolutely DO NOT use them for Covid testing! Actually don't use them for anything! Day 13 of NO RESULTS! I can't go to work until I have these! And WHY would I go do a second test that's going to keep backing up the system? Thats irresponsible but may have to do it. CVS has been so negligent. How about STOP TESTING until you can catch up! This service is USELESS! I notified my insurance company that services were not rendered. Hopefully it won't get paid. This is ridiculous. They will NEVER see another penny from me! But I don't guess they care since they are raking in the dough right now. The people will remember this! Please please heed this warning!

BOYCOTT CVS PHARMACY LOCATION AT 6310 BURLINGTON ROAD, WHITSETT NC 27377 .... BETWEEN THEIR INCOMPETENT CASHIER WENDY AND WORTHLESS MINIMUM WAGE STORE MANAGER. PAM. I & HUBBY ,SAYs, CVS IS FIRED. I CANCELLED MY MONTHLY CAREPASS, XFR OUR ENTIRE PRESCRIPTIONS OVER TO ANOTHER PHARMACY, WHERE I KNOW I CAN GET BOTH AN EMAIL RECEIPT AND PRINTED RECEIPT WITH NO HASSLE , AND BE TREATED WITH KINDNESS AND PROFESSIONALISM BY THE CASHIER. I DID NOT PURPOSELY GO INTO THAT CVS PHARMACY LOOKING FOR TROUBLE THAT DAY, WHEN ALL I DID WAS ASK FOR A SIMPLE PRINTED REGISTER RECEIPT, OF WHICH I NEVER GOT, OMG !!!!! SERIOUSLY, LOL...... THEY HAVE LOST BOTH OF US AS RETURNING CUSTOMERS. WE ARE DONE. WE HAVE DECIDED WE ARE GOING TO BE VERY SELECTIVE ON WHO WE SPEND OUR MONEY WITH . NO CVS AT ANY LOCATION WILL NEVER EVER GET OUR BUSINESS. AFTER BEING A LOYAL CUSTOMER FOR 15 YEARS , NO MORE. DONE WITH CVS PHARMACY!!!!! THEIR INCOMPETENT CASHIER WENDY WAS SO DISORIENTED IN MY REQUEST WHEN ALL I DID WAS ASK FOR A REGISTER PRINTED RECEIPT AT THE END OF MY TRANSACTION. SHE REFUSED CAUSE SHE SENT IT TO MY EMAIL. SHE CALLED ME A LIAR WHEN I TOLD HER I HAVE BEEN ABLE TO GET BOTH AN EMAIL AND PRINTED RECEIPT FROM ANOTHER CVS. AND CVS WEBSITE CLEARLY SAYS " ASK FOR DIGITAL RECEIPTS THE NEXT TIME YOU VISIT. ( P.S. YOU CAN STILL GET PRINTED RECEIPTS.... KEEP ON PLAYING ).... CAUTION CVS WILL MISTREAT YOU THEIR CASHIER THAT DAY ACTED APE CRAZY IF YOU ASK FOR A PRINTED REGISTER RECEIPT , JUST BECAUSE SHE EMAILED IT. SHE DID NOT CARE ENOUGH TO ASK THE CUSTOMER WOULD YOU LIKE TO RECEIVE IT BY EMAIL OR PRINTED. SHE TOOK IT UPON HERSELF TO DECIDE FOR ME. HER HORRIBLE BEHAVIOR ABOUT IT LEFT ME WALKING OUT UNHAPPY. SHE DID NOT TRY TO FIGURE OUT HOW TO PRINT MY RECEIPT FROM THE REGISTER. SHE MADE NO ATTEMPT TO CALL FOR HELP FROM A MANAGER TO SHOW HER HOW TO DO IT. HER HOSTILE BEHAVIOR AND TONE TOWARDS ME, SHE REFUSED. I FILLED OUT THE CVS SURVEY THEY EMAILED ME. I MADE SURE IT SHOWED " 0. " BAD EXPERIENCE, UNSATISFACTORY, I DO NOT RECOMMEND ANYONE TO SHOP AT CVS PHARMACY. BAD NEWS TRAVELS FAST. THEN AFTERWARDS NEXT DAY I GET THIS NICE EMAIL FROM PAM , STORE MANAGER, APOLOGIZING FOR HER BAHAVIOR, SAYING WE CARE SORRY YOU HAD A BAD EXPERIENCE, SHE SAID IN THE EMAIL, CALL ME SO I CAN MAKE IT BETTER. SO I DO CALL AND I WAS DISTRAUGHT BY HER VINDICTIVE HOSTILE BEHAVIOR ON THE PHONE. SHE WENT OFF ON ME, TALKING LOUD OVER ME AS I WAS TRYING TO EXPLAIN WHAT HAPPEN, CAUSE SHE DID ASK ME WHAT HAPPEN. I NEVER GOT A WORD IN, SHE EXCUSED ME OF SCREAMING ON THE PHONE, OF WHICH I DID NOT, SHE CAUSED ME TO TALK LOUD OVER HER TRYING TO EXPLAIN. I THINK SHE PURPOSELY ASK ME TO CALL, SO THAT SHE COULD GANG UP ON ME WITH THE CASHIER WENDY. WHAT STORE MANAGER ACTS LIKE THAT?!!!! SERIOUSLY. SHE DID NOT OFFER ANY SYMPATHY OR EMPATHY. SHE CLEARLY SHOWED HERSELF WITH A LOUD HOSTILE TONE. SHE DID NOT CARE TO HEAR WHAT I HAD TO SAY. SHE MADE IT WORSE. THERE IS NO EXCUSE FOR HER VINDICTIVE BEHAVIOR!!!! THEN I SAID I WILL CALL CVS CORPORATE AND HANG UP ON HER. NO MORE CVS PHARMACY. I DID NOT DESERVE TO BE MISTREATED LIKE THIS IN THE STORE AND OVER THE PHONE, JUST BECAUSE I ASK FOR A SIMPLE PRINTED REGISTER RECEIPT. I & HUBBY, WE DON,T NEED CVS PHARMACY. THEY HAVE COMPETITION!!!!!

Sure wish I had seen these reviews before being tested. This is DANGEROUS! I was tested for COVID 18 days ago and still no results. I plan to make sure Medicare is not charged for this. Be the time I get results they may no longer valid.Infuriating that there is no way to track these. DO NOT GO TO CVS FOR TESTING!

I can’t leave a 0 start but I would if I could , it’s has been 18 days since my test for covid my husband and I went same vehicle same time same location he got his 3 days ago I still haven’t mine When I call all they say the lab is backed up They have terrible customer service and very expensive you guys better go to Walgreens always have good experiences there By the way cvs McDonough, Ga and apparently they don’t have supervisor because every time I asked for one is never there 🤔🤔🤔🤔

I had a horrible experience! I went to the CVS on broadway in Pearland, TX in hopes of being vaccinated for medical school requirements. The nurses were rude and condescending and I felt belittled throughout the whole appointment. They also did not help or vaccinate me at all. CVS - I will not be coming back

It has been 16 days since my COVID test, 17 days since my husbands test. NO RESULTS. Info posted says 6-10 days. Absolutely unacceptable.

DO NOT USE ANY CVS PHARMACY! BECAUSE THEY MAKE EXCUSES. MED IS ON BACKORDER. WE HAVE TO ORDER THIS MED. WE CAN'T GET THIS MED.AND YOU HAVE GREAT INSURANCE. THEN FINALLY THEY CALL YOU'RE DOCTOR AND ASK HIM TO CHANGE YOU TO A DIFFERENT MED.SO IT WILL BE CHEAPER FOR CVS. THEY MAKE UP THERE OWN PRICES. BECAUSE I HAVE A CO PAY AND ITS A DIFFERENT PRICE EVERYTIME FOR SAME MED WHEN I PICK IT UP. I HAVE TO USE THEM BECAUSE INSURANCE REQUIRES ME TOO. BUT SINCE THEY CALLED ME ON A FRIDAY AND TOLD ME THEY COULDN'T GET ONE OF MY MEDICATIONS . I WAS ON BACKORDER. AND I WORK IN A PHARMACY MYSELF. AND I LOOKED AND THIS MEDICATION IS NOT ON BACKORDER. (SO ANOTHER LIE) THEN CALLING ME THE FOLLOWING MONDAY TELLING A DIFFERENCE MEDICATION IS ON BACK ORDER. IS THERE ANOTHER PHARMACY I WOULD LIKE TO HAVE TRY? I SAID THIS IS A JOKE RIGHT? SO NOW I TRANSFERRED MY MEDICINE'S TO ANOTHER PHARMACY WHICH I HAVE TO PAY CASH NOW FOR THEM. AND I HAVE INSURANCE. BUT I USING A PHARMACY THAT MY INSURANCE WON'T PAY. EVERYONE I HAVE SPOKEN WITH ON PHONE A CVS RUDE...