Thomas D.
Not truthful or helpful…
Called in a refill still had 3 days to spare and it was a Monday. First trip to pick it up they said they were out of the medicine come back tomorrow. Next day said it would be ready tomorrow (again). Third trip they said when they got it in the prescription expired. So they said they had contacted the Doctors office. Fourth attempt to pick it up not ready. They said they had contacted the Doctor but not heard back so they’d try again. The person that helped me that day was really smug and laughing about it. I spoke to the Doctors office when I got home and they had never been contact by CVS. The Doctor faxes CVS a new prescription and 2 days later it was filled. I don’t understand why all the lies unless it was because it was covered by insurance and a very low dollar prescription.


