John
highly highly Rude , incompetent all pharmacy
Tried to change CVS on piedmont rd and bells ferry, Kennesaw, ga due to poor customer svc for over a year. Incompetence of pharmacy staff. They keep on making mistakes and then above that are always rude, all of them. So I called another CVS to transfer my prescriptions , this one is on Woodstock rd and hey 92, Acworth, ga . Lady there kept one on hold 25 minutes came in between and again without explanation put me on hold. 2nd pharmacy tech came and asked me to hold again. Told me they are busy and to call other cvs so they can transfer to their location . I called the first location and the tech at the first location tells me that I was given wrong information and that they cannot transfer to the second location and that they Should’ve know better And do an internal transfer themselves. She told me I was given wrong information, she said that she will call the other location and then she hung up on me whiteout asking me which proscription needs to be transferred. Few months ago shorted me with one less diabetic sensor and then argued with me they they put all 6 . Found out that I only had 5 in the staples bag. Above all I have found all CVS employees specially in pharmacy are very very very very rude over the phone as well as in person.


