CVS PharmacyReviews of cvs.com

I hung up after being on hold for the pharmacy for over 13 minutes and this wasn't the first time. I understand COVID has put a strain on everyone but this is intolerable. If CVS can't handle its work load they should add staff. Also, CVS doesn't offer a "Contact Us" on their website. Are they afraid of what they will get? Me, I'm going to transfer my prescriptions to Walgreens. They seem to be able to serve their customers.

I went into The CVS Store to pick uo some items. I went to the self check out to pay for the items. As I scan the items, the price was wrong on 2 of the items. I press the button for help. The machine said help is on the way. Well, no one came after a good five minutes. The machine kept flashing and saying help was on the way. There was no help.I was not going to pay a higher price, when the 2 items were on sale. I left the items there and left the store. They need to do better. What a waste of my time.

The CVS store in KCKS at 3750 State Ave is the Absolute Worst....Today Feb 2nd the store advertised 20% off purchases with the Senior 55+ discount, the clerk Claims she didn't know anything about it flipping through the ads. The shelves or NEVER stocked, you have 4-5 employees in the store and Everyone wants to hang out at the register like they're Worried about something! (Robbery maybe, I don't know). The store needs to better prepare the clerks so that they Know what is or is not on sale and about Promotions. The ENTIRE building needs a makeover. You're lucky if your car tires don't get damanged with ALL the Potholes surrounding the building. The other Store owners in the shopping area repaved their sections, But I guess CVS didn't want to fork over the money and obviously doesn't care about it's customers or our Safety. If you didn't know better you would think it was an Abandoned building the way the Outside looks. Why do store owners ALWAYS assume because of certain neighborhoods their businesses are in that the people don't deserve better... That's BS !!!!

Walgreens has better customer service. I have to call CVS every time I need a refill and wait nearly an hour sometimes. I would rather deal with the automated system but they wont let me. So I spend my lunch at work on hold and sometimes I have to call back the next day because no one answers. When I eventually am forced to go in person for the refill, I watch them ignore the phone the whole time. They have a staff of ten people in the pharmacy and not one person can answer the phone. The rate at which they work is the speed of a turtle racing a snail.

I will give in this review CVS 0 stars. At all cost avoid getting any type of vaccine from CVS pharmacy. My experience at the CVS on sixth Avenue and 19th Street, Chelsea, New York. I got a vaccine September 10, 2020 and it has greatly compromised my health and still has my health compromised my health. On top of almost killing me. I got the Shringix vaccine but before getting it I asked the pharmacist look at my history look at what I’m taking is this going to interfere with anything whatsoever I have allergies I went down the whole list oh no no she kind of dismissed me and said you’re going to have a sore arm but besides that it’s fine I said can you please look at my records everything about me is in your files can you please look well it ended up I guess it was her lunchtime and I said listen I can come back please eat your lunch please I don’t want to interrupt she said don’t know wow before she gave me the injection I asked again is this going to do anything to me and again she said no I got the injection. Wasn’t told to stay around wasn’t told of any side effects nothing well I go to meet my partner and then I said I’m going to pass out so we went to his house not only did I pass out broke into a high fever went into convulsions he had to give me the EpiPen I had a mini stroke and ended up with blisters and rash All over my body I’ve been to the emergency room twice and now I am seeing specialist neurologist because of the severe side effects that I am now having since the vaccine if the pharmacist would of just listened and looked at my file she would’ve seen that by no means at all was I A candidate for the vaccine. My medical issues now or nonstop 24 hours a day my skin hypersensitive my nerve endings are on like high alert put put clothes on hurts that’s just one thing. I did call back to CVS and talk to the pharmacist she dismissed me and said she never heard of such a thing. Now I called not only to tell her of what had happened but also just for information before she decides to put something else to somebody else’s body and compromise them without giving it a second thought. If she would’ve only had read my record Khilo malpractice who is she to go ahead and put something into me that’s going to affect me for who knows how long now because some of it is believed to be permanent. So I called CVS and they put me in Touch with a David Lareau he does risk consultant I had told him what had happened I got two letters back from CVS the one statement has the wrong date I was in CVS has my name is spelt wrong has the wrong store I was in. And tells me he has received it carefully reviewed my claim and Cvs respectfully denies my claim at this time stating that the vaccine is covered underneath the childhood that scene injury act of 1986. Stating Cvs is not responsible. Trying to say it wasn’t the administrator that did something wrong it was the vaccine so I told him sir you are wrong the Shringrix vaccine it’s not covered underneath that act he lied to me I also went back to the CVS to show the pharmacist what she had done to me only to find out that the staff was very hesitant and telling me that she got transferred to another store and they don’t know where she went to we are reluctant to give me her name and her license number but I got it. Upon leaving I talk to another employee and Cvs and stated the situation that I just had had and he said pharmacist would love to make complaints get shipped out of the store usually into another one. So I left I walked into the CVS pharmacy on 25th St. and sixth Avenue we’re back to the pharmacist counter to inquire where this pharmacist could have been transferred to the pharmacist came over and I started pulling out a piece of paper with the pharmacist name before I could even say a word she starts getting confrontational told me she’s a good pharmacist she’s very very good and starts badgering me when I was just trying to ask a question and she said well she quit and then when I tried to respond Back to her she walked away and dismissed me and I said I still have questions she was so nasty so horrible deplorable I said is this how Cvs trains their pharmacist to dismiss people does CVS train the pharmacist that it’s OK to hurt people that the pharmacist have a right to change somebody’s life with a needle without even looking into any type of history. She gave me a dirty look walked away and by the way when I went into both of the Cvs that day I told everyone that it was recording just a heads up and I stated it twice and this is the way I was treated I am the one that is hurt and I am getting blamed for someone else’s unprofessionalism. Pharmacist or held in the same regard as doctors and nurses and are responsible for you. Also when asked for your birthday when you’re in the pharmacy only give the month in the day it’s illegal for them to ask you the year in front of everybody it’s a security issue. I am almost in tears writin

DO NOT USE THIS PHARMACY FOR MAIL ORDER. I am a senior who did not want to go to the pharmacy and used CVS mail order for a prescription on Jan 26. I received an E Mail telling me that my order should be received on Jan 28. Nothing received. Called CVS and told me there was nothing they could do and gave the USPS tracking number which showed that "USPS awaiting item" . So CVS charged me, cannot fill the prescription for me because it shows already filled and cannot locate the one they charged me for. HORRIBLE CUSTOMER SERVICE. WHAT AM I SUPPOSED TO DO. THEY MADE IT IMPOSSIBLE TO GET THE DRUGS I NEED

Ill tell you what my girlfriend had 4 teeth pulled so i came to the cxs in Somerset pa they were to open at 9 but didn't until 10 after then the had me waiting til 930 & told me it would take a half hr to fill so i waited 1 hr to come back & was told I'll have to wait 20 mins more this whole time my woman was in the car suffering cause cvs DOESN'T seem to care about it's customers!!!!!!! I think its time to switch pharmacys

A 1.4 rating tells it all. Why don't the company do something to make this a better place to do business ? They don't know what they are doing most of the time and just don't care 90% of the time. Poor management! Wish I did not have to go to CVS, but insurance requires it.