CVS PharmacyReviews of cvs.com

I used to use Walgreens and loved it, but my insurance forced me to switch to CVS if I didn't want to pay out of pocket. I can't afford that so I switched. I hate it. I tried to refill a prescription (or rather, transfer it from Walgreens) that I have had multiple doses for in the past. I selected the dose I needed, but they filled the wrong one. That could be very bad if it were a different medicine. The people in the drive-thru seem okay, but the ones that answer the phones sound bored and angry that I bothered them. I also asked for non-child-resistant packaging because my household is two adults and I have issues opening them sometimes, but they didn't listen and I have child-proof packaging. I hate CVS. Edit: I have now been trying for multiple weeks to get a medication but I have had to call 3 times so far and I still don't have it. The condition isn't dire but can get worse if left untreated. So I guess they don't care if I get sicker.

Left my mom without her Clonazepam she is 77. She got a prescription from hospital in Webster,Ma. Head pharmacist would not fill prescription and mocked my mother. Very evil and incompetent.

Worse customer service. on this location 17625 Harvard Ave I am complaining about this CVS manager. I am a CVS customer for more than ten years. For the last four months, I want to purchase my supplies from that location. The manager is unhelpful, insufficient knowledge, and rude. And I end up to go the other CVS Location, the same problem with pharmacy. They even want to answer your questions. I don't understand base on what they choose the manager!!! For sure, I am not wasting my time on CVS anymore.

This review is based solely on the CVS website! It is totally deplorable and instructions given online as to how to print out prescriptions are incorrect. Nothing can be printed or copied and pasted from the prescription area. I tried for two days thinking it was just me but when I called the nice pharmacist, I was told it has to be printed by the pharmacy. When picking up prescriptions there used to be an option of paying ahead and that part is always broken. Come on CVS - with modern technology, get with the program. 5-stars for CVS wonderful staff who are very patient and have to work through these obstacles.

- Overpriced merchandise - if you buy something on sale it might be reasonable pricing - refund policy says 60 days, but they do refuse a refund, justifying it that they reserve that right - exchange is not even offered, in case you got a gift and it wasn't wanted. They only offer you their CVS store card which not everyone would even want

Incompetent

Terrible they never answer the phone and leave you on hold for hours. I would love to give them 0 stars.

My uncle was on hospice at the end of life. CVS kept screwing up the morphine prescription. After 4 hours of my uncle suffering with cancer, hospice finally transferred the prescription to Walgreens.