CVS PharmacyReviews of cvs.com

They will tell you that your results for a COVID test will return in 1-2 days. Here I am at almost 7 days with no result and unable to work because of their inability to do something Walgreens can do in less than a day. It’s totally useless to get results that late

I called my local CVS to see if my prescription was ready for pickup. I spent over 25 minutes on hold and hung up. I called back several times and was placed on hold between 25-30 minutes with no one answering the phones. I finally called to speak with the store manager (wasn't in) and the person who answered my call put me on hold as well. When I called him back he told me that they were busy in the pharmacy and were answering calls in the order they were received (sure). I finally called corporate customer service and gave them an ear full. Considering taking all of by business to Walgreens.

On hold for over 30 minutes today then for over 21 minutes for a 1 minute 22 second conversation. Yesterday was much better after 91/2 minutes the phone phone hung up and then only a 6 minute wait. Be proud of the regional manager for the Bushnell Florida location. I will never go there again. Walmart here I come.

My local pharmacy shut down during Covid, selling their customers to the CVS store in Eureka CA. CVS sent a text saying my med was ready -- and also offering a "discount" since I now have to pay full price! Turns out CVS WON'T ACCEPT my Tricare military (ret) insurance! So reasonably enough, I asked the CVS pharmacist to transfer the script to my mail order provider that DOES accept my Tricare insurance. They refused. Not once but twice I was told CVS would absolutely not assist me to transfer this order to any other pharmacy. The employees I dealt with were rude and unhelpful, and the corporation is straight up greedy. Never going to buy anything from any CVS again.

Took a COVID PCR test at CVS seven days ago and still haven’t received the results. Took one at Walgreens and got the results on the following day.

Frick you i dont have a reference why the frick do i need a reference really bruh made me go through 30 mins of filling out information to tell me at the end to write a reference from a manager supervisor frick i look like

CVS doesn't even deserve one star. The pharmacy in Tempe, Arizona, McClintock and Broadway is terrible. Somehow the "auto refill" was mysteriously removed from my blood pressure medication so I had to catch that and order it myself. Didn't hear anything from CVS so a couple days before my prescription was out, I called them to check. They gave me inconsistent stories, like they sent the prescription to the dr 5 times and dr didn't reply. Then they told me they had no record of my request, so I don't know which it true, if either. Called dr and they denied receiving notification from pharmacy. I asked CVS for the "straight story" but they said they didn't "understand my question." This is only the beginning, the saga went on and on. I spoke to the pharmacy manager and she had absolutely no customer service skills and pretty much blew me off. Bad attitude. I asked to speak to her boss but that person never called me, no surprise. THIS PLACE IS THE WORST. Am moving my prescriptions as soon as I can.

The phone system is so slow and repetitive. Plus the time it takes in waiting for the prescription to be ready is very slow. Plus they are not very polite on the phone .