CVS PharmacyReviews of cvs.com

Tengo muy mala experiencia Cvs de la 1200 w 68 ave Hialeah,en la parte de fotografía,mandé a revelar unos rollos y me perdieron uno,llamé a corporation,me dijeron que me iban a dar respuesta de 48 a 72 horas hace una semana,todavía estoy esperando... Que falta de respeto tan grande....

Hello, this will most likely not go far within CVS but just had a horrible experience that I would like to share. Went into the location @ 6464 W. Atlantic Blvd in Delray Beach, Florida to buy a few items. All was fine until payment time. There were no live cashiers with a line of elderly customers expected to use an automatic teller machine! The most ridiculous, penny pinching event I have ever witnessed from a company in the catagory of a CVS. This of course took a decade to get through not to mention the CVS assistant who could barely operate the machine herself. I understand this is where unfortunately things are going but until this is an absolute solidified trend hopefully in the distant future, this event told me everything that's now needed to know about CVS. They will not see another transaction from me after this disaster.

CVS sucks. My insurance made me switch to them, but I will just pay the extra money to fill at Walgreens from here on out. Last month my doctor called in two prescriptions one was for my back and my thyroid medication. It took them 24 hours to fill the medication for my back and 3 days for my thyroid medication. This past Sunday I used their app to transfer my steroids from Walgreens to CVS. I got an email stating it should be ready in 4 hours and would get an email when it was ready. Wednesday morning still no email. So I called them and they said they never got the request. So I asked them to transfer it. Yesterday, around 4 PM they said Walgreens couldn't transfer the prescription because I was out of refills. (Usually Walgreens would sent the doctor a fax to request refill authorization every three months, since it was set up on auto refill. But I took it off auto refill a few weeks ago since I was switching pharmacies and didn't realize I was out of refills.) Had CVS contacted Walgreens soon I could have called the doctor sooner. While on the phone with CVS I asked if they had enough to fill the prescriptions before I had my doctor send it to them. They said no, but the one on Stateline did. I called the one on Stateline and they confirmed that they had enough to fill it. Since itnwas late in the day my doctors office had not got to the voice mail yet. So last night I had to skip my evening does and same it for this morning so I cod at least have half a dose this morning until I could get to the doct8and get a shot. First thing this morning I went and got a steroid shot and they called in my prescription. At 3:00 I called to see if it was ready and they said no. They were out and it would be Wednesday before they got it. I asked if they had the 5 milligrams (can double them up to my dosage) and they said no. I explained that they told me last night they had enough to fill my prescriptions and that I would just get it filled somewhere else, because I would be dead by Wednesday. So I will not be using them again. I would rather pay out of pocket to get the medication that keeps me alive than use them and risk death.

The staff at CVS were wonderful - all of them. Just don’t schedule your COVID test via CVS because their system is poorly thought out and executed. I had three back to back appointments and they were not honored, per the pharmacy staff that I spoke with, because they have nothing to do with the scheduling and they have no way of verifying that a person has shown up at the correct time. There is no point in scheduling an appointment because there is no way for their poor staff to honor them because of this corporations poorly thought out scheduling system. Scheduled your COVID test appointment (for travel) because you have work - good luck.

CVS The worst service of any company. Local store pharmacy will not answer phone no matter how many times you call. CVS Customer Service makes you wait forever to respond. Pharmacy renews prescriptions without your requesting of it. Of course, pandemic is their answer for their incompetence and mismanagement. Bye, bye CVS.

I am a truck driver and I went to CVS here in Fontana, CA because my co-driver needed his medication refilled. Well I had driven 5hrs to make our appt on time so I had to use the restroom really bad by the time I arrive at this location on Sierra Avenue. I asked the front cashier to direct me to the restroom and she stated that due to COVID-19 the customer doesn't have access to their public bathrooms!! ... Umm lady so I can purchase items but I'm denied the right to a bathroom?!! ... Oh no you see the Pandemic is practically over, almost everyone has had their vaccine shot and CVS is still denying customers the right to use the bathroom. I WILL NEVER SHOP AT CVS EVER AGAIN, it could be absolutely the last store open on EARTH, I'm dying and I'd prefer to die then give them a penny of my hard earned money EVER AGAIN & I'm also informing my friends, family, social media every place and person I can tell I will!!! ... Walgreens has always been my preference and now more so than ever!!! .. CVS you suck!!!! 🤬

I have my prescriptions filled at CVS in Espanola NM. I live an hour away fro them , so to make sure that there isn’t a problem I call when I need refills. I usually have wait on hold for at least an hour for them to answer , if they do at all. When I go to Texas I get refills at CVS with no problem.

I am not one to ever write a complaint. I stopped coming to the CVS store #7131 for the same reason years ago. My problem now is that I have my elderly mom and mother in law using the CVS store. I alway have a problem picking up their meds. Even when they call them to let them know it’s available, it’s not. I trying call ahead of time to make sure the meds are ready and I am kept on hold for over an hour. This is ridiculous!!!! What’s even worse is that when they do answer, if you complain they hang up on you. That’s why I stopped using this store for anything. It’s sad because it’s very close to me. Their customer service sucks!!!