CVS PharmacyReviews of cvs.com

CVS discriminate you against you take 6 to 8 hours to fill the prescription. They started processing my prescription at 8 says if I'm lucky it might be done by 1 what kind of customer relations Is that and they need didn't care who said too bad and there wasn't even busy pharmacist was stand around having a good time.

For medical supplies we just found out that CVS refuses to process Medicare Part B for medical supplies. They insist on the assignment of all benefits to them and that we agree to be billed directly or they would not release the diabetic medical supplies. Medicare spoke to them and was told that the Medicare Part B has not been billed in one year. CVS says they billed Medicare. Read what they ask you to sign. Medicare said to find a new provider and offered several viable alternatives. Be careful what they ask you to sign. If they do not bill the insurance, the form you sign gives them permission to come after you personally to pay for what your insurance should have been billed for. We called CVS corporate and they do not care.

CVS MyChart screwed my family with Covid Testing that did not process in time for my family to get back home. My daughter's test didn't get delivered at all! When I called customer support, I couldn't get through to anyone to help. It cost my family 800USD in additional testing and another night in a hotel. Brutal

CVS is absolutely THE WORST pharmacy and I am an RN. They are so obsessed with making money off of covid testing that the pharmacy has put me on hold for up to 45 minutes. Then the call drops( tech hangs up). Then I drove to the store and waited in drive through for 30 minutes only to be told they hadn’t ordered my medication yet from two weeks before. People if you have an option please go elsewhere. It’s no secret that CVS cares nothing for their customers but now they are understaffing stores. This is a barrier to obtaining our prescriptions. And they do NOT care if patients have to go off of important prescriptions which, if stopped abruptly, can cause serious health problems or death. CVS please shut down today. Do us all a big favor!

The CVS(14001) at the corner of Scottsdale Rd & McDonald Dr is by far the worst store/pharmacy in AZ. The pharmacist are spread so thin they can’t answer phone calls, have difficulty filling scripts & are mostly nasty-mean. Every single time I’ve gone to pick up medicine there’s always a line. Lines are a part of the times but the problem is everyone in line commiserates their negative experience & it’s perpetuated. It’s a no win but & has been for years now. The old pharmacist Emily had to leave because the management team will do nothing to support this store. It’s truly terrible & I am done! I can’t imagine anyone staying at this store with the lack of service exemplified.

I tried to get a prescription filled in the Wildwood New Jersey CVS. It took 48 hours to fill the prescription, and I understand there’s a labor shortage. I waited 20 minutes in line for them to tell me it wasn’t filled yet, I checked online a day later, went back to get it, waited 30 minutes standing on line, and their registers were down. What would it hurt for the people standing behind the counter to say I’m sorry but we’re having a problem with our registers, would you like to come back. No, nobody said a word to me. So when I finally said can I just take the prescription upfront and pay for it, since they all seem to be standing around. I am told it’s illegal to pay for it at the other register which is still inside the store. It is not illegal it’s against their policy, and years ago you were able to take your script and pay for it in the front. Years ago. And then she proceeds to talk about me while I’m standing there how I want to do illegal things how I’m making them do something illegal how is that making anybody do anything. Seriously the government doesn’t care where you pay for the script as long as you don’t need the store without it. I have never had such a bad experience in my life. And the manager was fairly worthless too. Instead of apologizing and offering to deliver my prescription delivered as soon as he can get it in the system. That’s how a true manager would respond. Went to the CVS in North Wildwood New Jersey and they were wonderful. They were professional. They were happy. The Wildwood New Jersey store, could learn a lot from the North Wildwood New Jersey store.

You go to a doctor and he figures out what you need to take to get better. Then the office calls it into CVS at 100 law rd. In Fayetteville, NC. You check the app and it says it is out of stock at that store and on order. If you need it sooner, call the pharmacy. I call and they say itwill be in the next afternoon. I ask if any of the other stores have it and they say it’s a controlled substance and they can’t transfer it. I could be wrong but I believe anything requiring a prescription is a controlled substance.Going on two days now and still waiting on the medication. Going back to my doctor tomorrow because I am getting alot worse. My son is also sick and same thing. His is on order also. This has been going on a couple years but at least back then they would at least look on the computer and tell you who did have it. That’s what I get for begin complacent. Getting all my prescriptions sent to Walgreens starting tomorrow morning. One customer down, many more to go. Can you say “Rite Aid”!

CVS is an awful company and their health care staff doesn't care about customer service. I made an appointment online for an antibody test and the website indicated there was inventory. I get a rude call from a woman at 100 Piedmont Ave, Marietta, GA stating they "ran out" of test kits. I was told to go back online and find another location to do the test and then she hung up on me. RUDE! Don't do business with CVS!