They do not know what they are doing and are the most rude people I have ever had to deal with I am switching my business elsewhere which will cost them 20.000$ per year in prescriptions do to the rudeness and stupidity of the staff.
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Ryan O.
Discrimination runs deep
My two children were kicked out of CVS today. When they asked why they were being kicked out they were told that they must be accompanied by an adult to make a purchase. When I went back to the store to ask why my kids needed to be accompanied by an adult to buy a pack of gum and a soda I was told that they steal. When I asked why my kids were told one thing and I was told another and she just looked at me with a blank star. If my children really did steal from CVS I'm pretty sure that the manager would have told them that they are refusing service because they stole from the store not because they are unaccompanied minors. Not only dose CVS discriminate against short kids who do not look their age they have the audacity to tarnish their character because they had no reason not to let my kids buy a pack of gum and a soda. After talking to other parents in my community we found that it's not only my children but any child who walks into the store and this has been going on for quite some time. Because the store has refused service to my children they now have to cross a busy intersection to shop at the Walgreens across the street to spend their hard earned allowance.
CT
CT
Don't order online from this unethical…
Don't order online from this unethical company, the estimated delivery date when you are entering an order changes after the order has been paid for. My estimated delivery date went from 4 to 7 days to not even shipping for 2 weeks. Then I try to cancel the order, but they don't allow cancellations. I'm going to have to go through my credit card to dispute the charge. Placing an order from cvs has turned in to a huge headache.
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Zachary W.
The pharmacy techs don't care
The pharmacy techs don't care about their patients/customers. They won't listen when you try explaining something, they'll just spout of some prememorized bs. Getting refills is a hassle because they don't apply insurance and savings cards correctly half the time, which leads to them not filling the medicine unless I go in and explain how to do their job for the millionth time, a lo and behold it works. If my insurance didn't recently change to making me use on CVS, I would never step foot in one again.
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Jessie
No humolog insulin for days
No humolog insulin for days, multiple times for my daughter. Slightly important. Now no ritalin la for son for severe behavior problems. Thanks, CVS. Keep up the good ordering!
JV
Josely Van H.
I’m giving one star because I can’t go…
I’m giving one star because I can’t go lower than that. CVS pharmacy on channel island blvd in port Hueneme is the worst costumer service and pharmacist you can get. Took a prescription last Friday, was told that they were out of stock and it would be ready for me on Monday (today) at 3:30 pm; at 6:43 pm I was told that they don’t have it, is out of stock and the pharmacist “Linda Opara”put me in another line waiting for 45 minutes to get my prescription back so I can go to another pharmacy. Now I need the prescription and the pharmacist careless about the costumer. It’s not the first time that we get a rude person and bad costumer service at the His cvs. I’m going to take my info out of there.
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David A.
Prescriptions are sent to the wrong…
Prescriptions are sent to the wrong store for pick up. NO WAY online to fix it so I get to spend 30 minutes on the phone to fix it.
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bianca L.
I recently visited CVS in Hyattsville
I recently visited CVS in Hyattsville, East West Highway! Do not go here if you need to use the drive thru. The personnel here act as if they do not want to service you or care about customer service. I arrived before, 9:48am, 10am, quietly listened to music while I waited. I was recently in a car accident, and therefore using the drive thru today. Upon CVS opening the window, a nasty Latina woman came to the window, face looking balled up, rude and no greeting…so I asked how do you take the long line of customers inside, when you see people sitting in the drive thru, she responded I am servicing you now! It took everything for me not to go in and punch her in the face, But I asked for the Manager, (Linda) instead, who blatantly told me that it is their policy to service customers on the inside first! This CVS is of the poorest quality I have encountered! I will be contacting Corporate on Monday. There is one lady here that is Amazing and I guess she is off on the weekends. I did not catch her name, (Pretty African American woman who has an entirely different etiquette, she is polished. This weekend crew are complete trash! basura! when all I wanted on an early Saturday morning was to be greeted with a hello, which I of course would have in turn for someone with etiquette. Very Disappointed! There are many other options, choose another place guys.