CVS PharmacyReviews of cvs.com

Takes orders..has you wait a few weeks, then cancels order. No reason. Will never do business with CVS again

Had an apptm for a covid test for my daughter this morning and our apptm was for 9:20am. They called at 9:22am and I didn't pick up cuz I was driving. We arrived 9:23am and called several times and no answers. They finally answered at 9:41am and said my apptm was cancelled..cuz we're 3 min behind. Very disappointed!! This is the time for compassion!!

They don't listen to customers and speak in a very combative tone with customers. This pharmacy is terrible.

I am a long time client of the CVS and I use to spend over 1000 USD per month and every month from 2001 to 2013. Today we are very unhappy with CVS local store. CVS Pharmacy at 6637 Arlington Blvd. Falls Church, VA 22042 CVS Pharmacy at 6637 Arlington Blvd. Falls Church, VA 22042. I did drop 3 USP packages on the 23th Dec 21 and till today Sunday 26th they were not picked up. CVS is senior partner with UPS and they have to call local UPS office. Where is our regular pick up? " I do not buy a lot any more from CVS since most of the items are low cost China products sold at high price at CVS. Mens Cologne is not good deals as well. Working People at CVS are paid minimum wedge so is no good service. but CEO of the CVS paid himself a multimilions $ bonus

CVS Pharmacy located in Las Vegas at W. Warm Springs and Durango. Have been filling a drug there close to 3 years. Each month there is an issue due to the incompetent staff. For instance my drug is filled on the 22nd of each month. In November my doctor had to call twice on the 22nd and was told by some uneducated staff member that he was wrong and the fill date is the 23rd, He told her she was wrong and finally she admitted she made an error and yes it was the 22nd BUT THEY WERE VERY BUSY THAT DAY AND MAY NOT BE ABLE TO FILL. He got angry and told her to fill the script. They filled close to their closing time and due to lateness I was unable to pick up until the following day and as a result my script this month would not fill until today. I have had countless talks with the pharmacist who have told me they have a policy which is based on the sale date. My insurance company processed the script on the 22nd and believes CVS should fill on the date it was processed and NO WAY should this be based on the pick up date. This current staff at this location will not take any responsibility for their mistakes. I have talked with CVS Corporate and they have concerns about my ongoing negative experiences at this particular location. I plan to switch drug stores because it will only continue to worsen at this particular store.

CVS on W. Schrock/Cleveland Ave in Columbus, OH is ridiculous. I've had nothing but grief trying to get my prescriptions from them. I consistently receive automated notices my prescriptions are ready but when I arrive they are not. I have also recently been discharged from the hospital and went in to pick up my prescriptions on yesterday and today. They were not ready although I received text that states otherwise. I go in to the window and they are closed until 2 pm. After me speaking through the grates I informed them I was just discharged from the hospital and that this was my 2nd trip to pick up my prescriptions and they state, "I'm sorry we are closed until 2." NO courtesy or consideration for their customers. I have had it with CVS, I encourage everyone to take your prescriptions elsewhere as the grief is not worth it. I will be speaking with my employer to complain to see if we have had multiple complaints and maybe we can switch our prescription arrangement with CVS. Sad, Sad service. Waiting to file a customer complaint is also bad, hold time now exceeds 15 minutes.

I make appointment for vaccine at CVS I go early yet and they tell me they don't have any. Need I say more for my 1 star rating which is not worth it either. Go elsewhere for your needs other than CVS.

THE ONLY REASON IM GIVING ONE STAR IS BECAUSE I HAVE TO OTHERWISE I WOULD GIVE A --25!!! THIS IS THE ABOSOLUTE WORST CHAIN OF STORE AND PHARMCY EVER!!! I GO THRU THIS MEDICATION HUNT, YES HUNT, EVERY MONTH BECAUSE I GET CRAP ONE WAY OR THE OTHER WHEN I GO TO FILL MY MEDS!!! YES, ITS UP TO ME TO USE OR NOT USE CVS, I HAVE 1 PROBLEM--- MY INSURANCE DEMANDS I USE CVS--THERE YA GO. MY OPTION IS DO I WANT TO PAY OUT IF POCKET & GO SOMEWHERE ELSE OR---DO I USE CVS AND TRY TO OVERCOME THEIR RESISTANCE IN FILLING PRESCRIPTIONS THAT WERE SENT INTO CVS BY THE DOCTORS THEMSELVES?? 1. Pharmacist are now giving patients crap about the called-in prescriptions from the doctors!! 2. No one, I mean no one, answers the phone!!! It's a business, they make patients drive there to recieve their crap. 3. So you get there after a drive--and the drive-thru is closed--WHY--I WAS TOLD JUST CAUSE!!! 4. IF AFTER 2 HOURS OF WAITING ON HOLD AND THEY HAPPEN TO ANSWER THE PHONE--YES 2 HOURS--THEY GIVE YOU CRAP TO THE EXTENT YOU HAVE TO DRIVE THERE ANYWAY!!! 5. I DONT KNOW WHO GAVE THEM THE "RIGHT" OR "PRIVILEGE" TO TREAT AND TALK TO PATIENTS THE WAY THEY DO BUT THEY WILL TREAT YOU AS IF YOUR ARE A PIECE OF CRAP THEY HAVE STEPPED IN--AND DO IT WITH CONVICTION. POINT IS:----DOES ANY CVS EMPLOYEE REALIZE THESE PEOPLE THEY TREAT SO BADLY -----PAYS THEIR SALARY. SOMEONE NEEDS TO TELL THEM BECAUSE ONE DAY THEY WILL COME ACROSS THE WRONG PERSON THAT JUST WONT TAKE THEIR CRAP!!! CVS CORP. ARE YOU LISTENING????