CVS PharmacyReviews of cvs.com

My wife and I, we are 75 years old, received a call from CVS Bardoia, NY that her and my medications, including diabetic medications, were finally ready, and, having bad previous experience, I asked the pharmacist by name about each medication if there would be problems and time. if it's better to pick up the order. The next day, when we came for the order, we were told to wait 15 minutes and we received part of the order, then another 40 minutes were waiting for other medicines. As a result, I had to wait more than two hours, and all this was accompanied by rudeness and outright mockery from the staff, especially from the supervisor Tina. At home, we found the lancets not compatible with the One Touch Ultra blood glucose monitoring systems, and we had to go back the next day and return the lancets. Again, everything went in a mocking manner. I had to call SVS twice to work with clients and ask for help, they promised that someone would call back within 24-48 hours, but no one called back. Asked my doctor to redirect the prescription to Walgreens and my wife got the medicine without any problems today. Better to stay away from CVS.

I called my prescription renewal into the pharmacy on Monday. I went in on Saturday morning to the Leander, TX location. First they were due to open at 9AM - at 9:15 they finally opened and I was 4th in line. The people prior to me could not pick up their prescriptions due to understaffing they were told. The person who was there to help could not enter new medical ID card info in, they had not had time to fill the prescriptions, they could not access the on line orders, etc. Well I had called in 4 days prior and they needed to contact the doctor's office for the refill. This medicine I was out of today. The girl said they were waiting for a response from the doctor. I asked when they had contacted the doctor and they said just now. If it was not the case my employer demanded I go to CVS I would never again enter that store. The person waiting on me wanted to keep my insurance cards until someone came in that knew how to enter the information. I certainly was not going to leave my insurance cards the way they run their business. CVS needs to wake up and realize we do not go to the pharmacy because we are bored. This is the second time I had the same problem with this same location. Last time I had multiple people walk right by me and act like they could not see me standing there. I finally had to go find the store manager and complain. Then they helped me,but were rude about it. I HATE CVS!

Horrible website that doesn't allow you to complete anything. You can literally finish an entire form only for the site to tell you that they cannot provide any further info and you can be sure that the time you allotted for will be gone on the schedule but you have not booked any appointment in fact. To further exacerbate the problem, you call your local pharmacy because you're fed up with the website itself, wait 25 minutes on hold only to have someone pick up and basically put the phone down as you hear people in the background. Specifically, the Middlesex Street plaza CVS in Lowell, MA. Good luck getting anything done here.

I came in to pick up medication and the Pharmacist Bita took her sweet time to check me in. The Pharmacy was completely lonely and only 1 tech working near her while she was sitting on her phone. VERY DISRESPECTFUL. DO NOT GO HERE. worst customer service. College park, MD pharmacy

I'm not sure about all but the one on 17th and college in Wilmington NC Pharmacy is a joke I've had the unfortunate privelage of dealing with these incompetent idiot's for years running out of my meds only being able to partially fill a script then not give me the rest. To not being able to find any of my scripts I've been on for over 10 years

I was given the COVID vaccine (Pfizer)after 6 months I was asked to participate in RSV study to develop a vaccine, A person with RSV as highlighted by the email:-“person with RSV could start with flu symptoms then developed to pneumonia even chronic lung and heart disease even death.” How do you know I will develop RSV?I don’t want to be part of your study go and find a guinea pig.

Store 272 - Gloucester crossing - the store is great, the pharmacy is hell on earth. They do not ever answer the phone AT ALL and if you go there plan to be in line for a good 30 min at a minimum. But don’t try and call about anything You’ll be on hold for 30 plus min, then get frustrated and Hang up, you’ll try again later and tomorrow and the next day and the same thing will happen again and again, that’s if you don’t get hung up on by the on hold system. Can’t wait to get all my prescriptions out of that hell hole.

At 11am 1/5/22 I left a prescription to be filled @ store # 3776-I told store employee this would not be insurance that I would be paying for this-I was told would take 2 hours for RX to be filled. At 1pm I drove up to drive thru-(there were 3 cars ahead of me) At 1:30pm I finally pulled up to window-I told employee that I wanted to use the "singlecare" pharmacy savings card (card for exclusive use @ CVS) -I was told that I would have to wait an additional 30 minutes since they had run it as "cash" & they were 2 hours behind. I had already waited 2 1/2 hours for the prescription-Bottom line I went ahead & paid $37.79 for the med that would have only cost me $12.00 with the "singlecare" card. -I think I'll be shopping around for another pharmacy!