CVS PharmacyReviews of cvs.com

Got my covid test on a Thursday for a trip on Sunday. Test had to be less than 72h to be valid at the border. They said 2 to 3 days... Was detained at the border because result not issued on time. It was a mess. Finally received the results on Tuesday. Results were completely useless as they were too old. Don't trust wath is written on their website.

I recently had a prescription filled incorrectly. Luckily I noticed before I had any ill effects. They are impossible to deal with, previously I tried to cancel a prescription. It took me 5 tries. Last fall I tried to tell them I will not need a prescription filled for another month. It took me 2 visits and a phone call to get the message through. It seems like it is everyone's first day on the job.

My doctor sent my slip over to CVS. I never got a call. So I called and I was on hold for about 2hours on and off. I finally called my doctor and said please send to another place. When I went to pick up my med in new place they told me Cvs had to be cancel. Well how can you or your doctor cancel if they don't answer the phone. It's terrible. I will never use them.

I gave one star because I tend to get free money (extra bucks) at least once a month. I take multiple daily prescriptions so I am there a few times a month. I wish they would all sync so it could be one visit a month instead of 3 or 4. My employer encourages we use CVS Caremark. I don’t mind the $6 or more I receive a month…in fact I use that as the excuse to stay with CVS. I could walk there too. Being prescribed 3 controlled substances, each refill is a game that is not fun in any way. I never know if I’m going to run out of my daily medicine before they finally fill it. For example, my ADHD medicine was due to fill on 1/1/22. The last pill taken on 12/31/21. My Dr. sent the script on 12/30/21 so that I would not run out with New Years Day closures. Cvs never let me know it was called in or waiting. In fact, my husband went to pick it up to only be turned away stating I had nothing waiting. The app stated it was last filled 12/30/21 and that’s it. I ended up having to call the next day due to my busy work schedule to only be told, “OK, give us 2-3 hours.” No apology. Not the first, second, or third time in a year. The only reason I did not go a day without my medicine was because I had the stomach flu and could not keep anything down for a week. Talk about luck! I have personally overheard the pharmacists talking about patients on more than one occasion. Carbondale, PA is a very small town where most people know each other. The last time I overheard them speaking about patients was October ‘21. The not-so-nice women were talking about my own cousin, using her last name, spewing details of the prescription and how annoyed they were that she was calling. I personally knew she had been waiting for and going without her daily medicine for several days. Talk about a HIPAA violation!!! The ladies in our pharmacy are rude, nasty, ignorant, obviously overworked, and do not care if someone goes days without their daily meds. I could go on for pages upon pages with complaints about CVS Pharmacy. I will leave on this note: if you want to be judged on the medications you need and treated like a drugatic, go to CVS.

I would give less than 1 if possible. I have attempted to receive various vaccines for myself or a family member. Each time appt were messed up, or when out of stock not called to reschedule the appt. Phone service for help to schedule an appt is poor, and not helpful.

Having made an appointment through the very long convoluted online process and then confirmed the appointment telephonically, then having driven 45 mins from the other side of Folsom I was extremely disappointed to arrive and find a shuttered CVS pharmacy drive in window. Upon going into the store I was informed the pharmacist had left sick and there was nothing they could do/ could care less to do…. I then had to go to go to the urgent care in Mandeville where the PCR test for travel to Canada on the 31st cost me $250.00!!! I tried calling and asking for an explanation but was told to call customer relations who are literally impossible to get hold of!!! In short I would urge any and all customers to avoid the unreliable, rude lousy service of CVS in general! I will no longer patronize any of their stores! Wed.12/29 04:50 PM HIGHWAY 59 MANDEVILLE Covid - 19 Testing Site

Went to pick up my prescription today and their pharmacy is closed until 2 for lunch. I don't have all the time in the world to wait for them to open to get my medicines since I work out of town and won't be home until Saturday evening and they are closed.

Shelves are a mess. Product strewn all over. Usually out of basic many basic items like bath soap, shampoo, vitamins. Staff seems to turn over almost monthly and the latest ones are all but clueless. Do not recommend shopping at 1600 Saratoga store.