CVS PharmacyReviews of cvs.com

Anyone that is using CVS as there preferred Pharmacy I suggest to not use them as the protect the insurance company not the customer..The Pharmacy in Davie Florida on University is a complete fraud..

Script called in at 10:15. Not ready at 6 PM when I went to pick it up. I dont have this issue at walgreens.

They have ongoing computer issues causing HSA cards from my company to not be accepted. They admit it’s a problem on their end but offer no remedy. Mind you, my HSA card is through one of the largest medical providers in the state. Get it fixed!!!!

I switched to Walgreens’s after CVS pharmacy kept shorting me on my pills! DRUG TEST YOUR PHARMACIST!!!!!! LOOK AT YOUR REVIEWS AND LISTEN TO YOUR CUSTOMERS! THEY ARE THE ONES THAT TRUST YOU AND IF IT WAS NOT FOR US YOU WOULD NOT BE IN BUSINESS!!!!!!

Tried to call pharmacy today. 27 minutes on hold, never answered. Wife tried later. 20 minutes, gave up. TERRIBLE service, unfriendly staff. Time to change pharmacies.

One star is not what I wanted to select but I had to at least give one in order to review. I’ve been using the CVS on Belle Lane/Thomas for years. I was always happy with their service. I recently moved and started using the CVS at Well Rd. I’ve never had such bad service in my life!!! Two months ago they lost my prescription. Last night they let me stand at drop off window(I was the only one in line) for 10 minutes before someone came over to tell me they weren’t accepting new prescription. They are three days behind! What? Three days? He said it would be next week before he could fill it! I’ve never heard of such!?!? I should have had enough when they lost my prescription but I gave them the benefit of the doubt! Never again!!!!

Worst pharmacy I have ever experienced!! So many things are just plain bad about this pharmacy. First of all I called to check on new prescriptions for my mom and I waited on hold for 1hr and 30 minutes before I finally hung up. This is suppose to be a 24 hr pharmacy and it’s closing at all different times. I was told by a tech that my mom’s diabetes med would be ready today at 2:30pm and when my brother got there to pick it up he was told it wouldn’t be ready till 3.30pm. That was at the CVS in Gas City IN. I can’t even tell you how many times I have called the Marion, IN CVS on 3rd street and you can never reach a person. It’s absolutely ridiculous!!! My mother has not checked her blood in 2 weeks because of all the back in forth with this pharmacy and getting her a new glucometer. I also ordered her diabetes med on the automated device via phone and only to find out the next day that it had been canceled, why??? No one in the pharmacy knows. I use Walgreens for my meds and I am now going to switch my mom’s meds to Walgreens too. CVS needs to get their crap together!!!!! Worst pharmacy!!!!!!!!!!!

TERRIBLE CUSTOMER SERVICE! I recently purchased 2 Covid19 test kits at a price of $83.06. After it was announced that the federal government would be sending kits to consumers at no cost, I returned to the store 3 days later for a refund of the unopened boxes. Even though CVS return policy guarantees a refund within 60 days for non prescription purchases, I was refused a refund. Any business is a risk reward situation. CVS miscalculated the government response to the situation and is practicing POOR customer service/relations policy by passing the responsibilty for their mistake on to loyal customers like myself. Eating the cost of the covid test kit inventory is THEIR cost of doing business NOT the consumer's. I've shopped at CVS for over 20 years. I'm a loyal CVS customer. I will refrain from doing so ever again. Social media can be a powerful resource. Word of mouth is a powerful influence.