CVS PharmacyReviews of cvs.com

My insurance made me move my prescriptions to CVS. I used Kroger Pharmacy for over 20 years without any problems. So I moved all of my prescriptions to CVS and asked that they be automatically be refilled. On 5 different occasions I was down to my last couple of pills and called to inquire and was told that my prescription was at a different store. I asked for them to be moved to my primary location, only for it to happen again. Today I noticed that I was down to my last several pills and didn't get notification. I called the store and the automated system hung up me twice before I could speak to someone. On the third call i was talking to the person and their system hung on me again. I waited hoping they would call me back and they didn't. On my fourth call after inquiring i was told that they were out of the medicine, so I asked what am I to do. I was told that I could call several other stores to see if they had it in inventory. Frustrated I asked are you telling me to call around, then he said he could try for me after the challenge. So he told me that I could call them and they could transfer my pickup at the other store for this refill. I asked would they transfer it back he said no that it was my responsibility to call them to have it transferred back to their store. This so frustating. So by all means if you are looking for a pharmacy do NOT use them, they make you work to keep up with everything and you have to call them. I wish I could go back to using Krogers

The CVS in One Loudoun is consistently the worst pharmacy in the universe. I refuse to use them but my children still do (I’m working on them to switch). The CVS pharmacy employees are painfully slow and remarkably dull witted. I know there’s an employee shortage but I find better employees at fast food restaurants. Go anywhere else!

This is very Bad Pharmacy store either to contact or know the status of the prescription.

Simple dose is a joke. They have never gotten my scripts correct, state my doctor has not renewed my scripts when I know they have. The CSR's cant even speak good english or you can understand what they are saying. Don't use this system unless you like to be frustrated.

Do not trust on line scheduling system. Appointment made for booster. Drove 40 minutes to get there. 10 minutes before scheduled appointment receive alert it’s canceled. The true problem is that inside the cvs they shared that they’ve been out of vaccines for a while. Appointment should never have been made. Can’t trust their system. Walgreens here I come.

Antibiotics 3 days to fill. The thing about antibiotics is the infection grows for 3 days, and relief doesn't come for two more days for the antibiotics to kick in, which means there's an excruciating amount of pain in the urinary tract infection when you can't get your antibiotics. Of course that's no concern to CVS because it's not their pain. This is the second time, with antibiotics, last time it took them 5 days to give me antibiotics the puss was oozing out of my wounds. But they bugged the crap out of me about some Albuterol that I didn't even ask to be refilled yet. Definitely time to find a difference pharmacy.

CVS on S. Claiborne ave (store #4401) in New Orleans LA NEVER USE THIS LOCATION AS UPS ACCESS POINT— lost my very important package and when trying to get it resolved the manager had extremely horrible customer service and told me UPS sends the “delivered to access point” email even when it has not been delivered…(UPS CONFIRMED THAT IS NOT TRUE) and the CVS manager is still trying to tell me that UPS never delivered it(shows in proof of delivery that someone with last name JOHNSON received / signed off on the package and more than 1 UPS person has confirmed the delivery.)

I was in CVS on Copley Rd Akron, Ohio it seems like every month there's problems picking up ur meds, well last Wednesday I go in to pick up my prescription, they're a new service tech I ask for my prescription she says I can't get it until the next day well yes I was a little upset because it's always something, but on this day it was the tech and her demeanor of how she talk to u, so I left after words pass by both of us, pharmacist came over after I requested him to and it ended so I said I'll be back when u open the tech say no u won't you come back at a 11:30 I told her my mom is on pain killers and they're needed soon as possible she still talking rude I left , next day being positive ask for my meds this same girl never greeted look or look up still on negative behavior, I ask mom meds it's 10:00 she refused me again talk saying timer went off late rude and smart which trigger me again, not one time did the pharmacist come to me asking what's the problem, the tech told her I said I was going to hit her in her mouth which wasn't true, I said in the area ur in and that rude behavior someone is going to hit u in ur mouth which I'm trying to tell her it's not needed, the pharmacist on the phone calling the police, I tell her the pharmacist u could of avoided all this had u would of told ur employees to be quiet ask what going on not just stand they're and let her be disrespectful, someone else is going to write a post I'm sure, I transferred everything to Walgreens and was out in 20 mins I don't want nothing to do with the CVS on Copley Rd and yes I talk to the police and he agreed the pharmacist should of step up he didn't even get out the car to take the report.