CVS PharmacyReviews of cvs.com

Had to find a new pharmacy because my other one left Tricare network 😭 Tricare told me to go to CVS, this all happened a day before my medications were due! I have NEVER had a more stressful transition, first they told me everything was fine come back in 20 min. Then they tell me the Tricare system is down to call them in the afternoon, I called & this time they didn't have my meds in stock, told me it might be a day or two but to come in the morning to check, next day I drove back to CVS....this time they had my meds & to come back in 30 min, I go back an hour later & they tell me Tricare system is down😳🤬 I signed up for text messages But they never once let me know what's going on, I had to go there then drive all the way home 4 different times because they don't inform you of ANYTHING, this is a medication I have to have everyday, they could have gave me a day or two worth until everything was cleared up with stock & insurance BUT NOPE they left me hanging, I'm still hanging waiting wondering if they will EVER text me my meds are ready! They are undoubtedly the worst care pharmacy I've ever went to, they do not care about your needs or ask if they can help you in any way. Thank God I'm switching to express scripts & getting my meds mailed to me. This company needs new management. I think the employees are over worked & stressed out as well, if they aren't happy then...... customers won't be happy!

Rude Behavior I have never encountered such rude pharmacy employees anywhere else. I called nicely to let the pharmacist know they had made a mistake on my rx (no big deal...everyone makes mistakes). He immediately and rudely stated he couldn't see anything he could do. Of course I emphatically said yes you can. He started threatening me that I was talking over him and yelling. First of all when I said yes you can HE began talking over me. I NEVER yelled at him. He threatened to hang up on me when I said I did neither. I couldn't believe I was talking to a professional that was acting like a 12 year old. After he kept rambling on and on about talking over him and yelling at him (while I sat completely quiet) I finally was able to ask permission to speak. He granted me permission and said he would leave a note for the other pharmacist. At this point I have doubts I will get my issue resolved. If I were not forced by my insurance company to use CVS I would change immediately. This is not the first time I have experienced their rude behavior and I'm sure it won't be the last. If you are that unhappy with your career choice and you obviously have no customer service skills, you should pursue a different career.

If negative 5 stars was an option that's what I would have chosen. Worst pharmacy on planet, possibly entire universe. 702 N Main Street Greer, SC. I've been dealing with a particular CVS pharmacy for over 2 years. Orders are wrong 50% of time or more. Same with everyone else who uses them. Beyond rude employees who become angered when pointing out their mistake. Wasted 4 hours of time today on a prescription that was supposed to be filled a week ago. None of the managers act as if they even care. Lost my business forever as well as anyone who ask about them.

The CVS on Lewis Rd is a train wreck. No one cares in the pharmacy. I dropped off a prescription at 11am and they said give us an hour. I returned 6 hours later to find they didn't fill it. The person behind the counter scolded me saying, " don't you know we do vaccines here? We don't have time to fill your prescription right now" instead of arguing with this rude, little brat, I decided to cancel it. I am moving my prescriptions to another pharmacy other than CVS.

I wish I could leave no stars. I have been patient with them. Gave them 5 chances I am at 7 now. 1. Mislabeled medication 2. Incredible rude on phone 3. On hold 38 minutes never answered disconnected 4. Called again eternal hold never answered 5. Dr upped dose of medication. Separate pill different dose different order separate order. I have never ordered this from them. Their response? Too soon to fill. 6. Cash pay for medication. I ordered it once. They filled it. Ordered again. Nope we can’t fill it your insurance does not cover. Um yes that is why I am cash pay?!? She says no and tells me it depends on which pharmacist is on duty if they will give it to you 7. Status of med. told it would come on a Tuesday. No call or text. Ok stuff happens they are busy Cut slack. 7 days later ? Nothing. I reached out nothing. Just tell me it’s back ordered or whatever I will go somewhere else Needless to say after only one month after having my prescriptions transferred there I am going somewhere else. There are numerous dates. Of bad service

The worst pharmacy in town. The pharmacy is the one on the Main Street of Glastonbury, CT. I scheduled a flu shot at 6:00 pm but I have been waiting for 30 minutes. There are still 4 people before me who are not served. The lady doing the shots are very slow. It took her a while to give people a shot. She was yelling and telling people to check in at the kiosk. I went to the kiosk and it asked me a code that I do not have. I scheduled the shot a few days ago online expecting I will get the shot at 6:00 pm but I did not expect that I have to wait this long. The management of this place needs to look into this matter. I went to a different CVS for Covid vaccine and did not have any problems. Basically waited for a few minutes. But this place is just so out of touch.

They told me 2 days ago that my RX's would be ready on Thursday by 11 a.m. I arrived at 12 noon and it's not ready. If I wanna sit and wait in my car for 1/2 an hour, I can get it then. Nope. I drive up on Friday at 11:30 a.m and the pharmacy us closed. As soon as I get home, I get a text message telling me that my RX's are available for pickup. I hate this store pharmacy operations. The clerks are usually very friendly, but the store management just plain SUCKS!

I finally left after they continued to screw up a prescription for 2 months. Everytime I checked their app it said it would arrive in 2 days. I would check in 2 days only to find it would arrive in 2 days. I talked to the pharmacist in person and she told me it would arrive later this week. I followed up on the app and still got the 2 day shuffle. The app allowed me to check which nearby CVS stores has it in stock. SURPRISE, they all were to get it in 2 days. I called the manufacturer to see if there was a shortage and was told there was not. Any retailer could have them in less than a couple weeks. I tried another pharmacy and indeed had the prescription in less than 2 weeks. CVS is just an inept pharmacy.