CVS Pharmacy is listed under Pharmacy & Medicine.
CVS Pharmacy (cvs.com) has 3,054 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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ROGER P.
SORRY THE ONE STAR RATING IS MISLEADING, SHOULD BE MUCH LOWER THAN THAT. CVS IS THE CESSPOOL OF PHARMACIES. YOU CANNOT GET THROUGH TO THEM IN ANYWAY OR FASHION BY PHONE. DO NOT RELY ON ANYTHING THEY TELL YOU. I WILL NOT GIVE THEM MY BUSINESS ANYMORE EVEN IF I AM DYING. REPEATEDLY HAVE PISSED ME OFF.
rameshbhai P.
CVS pharmacy in crestwood KY, does not repond to phone call. Still I am holding since more than an hour
Valerie K.
CVS is currently advertising they do international Covid-19 testing which should be complete within 1-2 days before individuals get on their international flight. CVS charges people $129 to do this test, but the Covid-19 results do not come back for 6 days. Customers are then referred to the MinuteClinic to get a refund, but MinuteClinic staff state there is no guarantee when Covid-19 test results will be back. I have tried to call two CVS corporate office customer support numbers to report this issue and to get a refund, but when you choose the option for customer support, they hang up on you. In short, CVS is committing consumer fraud. They are charging people for international Covid-19 tests when they know the test results will not be returned within 1-2 days.
Jacko J.
Ordered my sick child over counter meds on line, got delivery date in 3 days. Two days later cvs canceled my order. Totally useless on line orders, don’t follow Thur with promises. Laconia nh cvs.
Aaron P.
This is consistently horrible customer service in so many different fashions. From being slow to outright lying to you. The only reason I use them is because I’m forced to. Which should be against the law. Don’t ever use them if you don’t have to.
Joanna
Horrible. Consistently on the cusp if not over the line into gross negligence. A detriment and barrier to patient health and well being. In their latest screwup, they mailed an antibiotic that should have been delivered two days ago instead of delivering it per my standing delivery order (or calling to ask me to pick it up). The prescription has not arrived and appears to have been lost in the bowels of the USPS. I am having trouble breathing and CVS staff refuses to let me purchase additional pills to tide me over during the delay they caused. One would be hard pressed to find a more stupid, heartless staff. If I wasn’t required to use them because I am insured by AETNA, which is owned by CVS, I would never set foot in a CVS store. They should not be allowed to operate in any US state or territory.
Jason G.
They take hours to fill scripts, extremely rude. They don’t have enough workers. They are horrible to deal with. Greenfield Indiana. Kelsie, the lab person, was the issue at greenfield.
MKJ
I have never been treated so poorly by any establishment! The CVS in Schnecksville has THE MOST RUDE individuals, sans the pharmacist, that I have EVER ENCOUNTERED!!! 2 individuals that work in the pharmacy should be fired for their horrendous customer service. I excused the first one as having a bad day, etc. But, obviously, it Is endemic within this work force. I will be looking for a new pharmacy.
