CVS PharmacyReviews of cvs.com

Disappointing. I pay more for CVS Rxs, but was okay until I tried to dispose of old RX’s, so they don’t end up in our waterways and dumps. CVS makes $169 Billion in pharmacy services annually, but don’t help to recycle. If you want to get rid of your prescriptions, you pay them $5.00 for a bag to recycle. Walmart and others do this for free. CVS should be ashamed!

Pharmacy cannot get their act together

The pharmacy staff at these two locations are incompetent. My prescriptions are going to the wrong locations. They deliberately treated me terribly because I am African American. I was yelled at in front of staff and other customers. Don't go to this pharmacy if you are a person of color. They do discriminate against customers. 5050 W Baseline Rd, Phoenix, 85042 and 1615 E. Baseline Rd, Phoenix, 85042.

I’m getting tired of being a regular customer of CVS and every time I go in there I see people putting things in bags and just walking out with them. The other day someone walked out with a whole row of cosmetics. Sometimes they put them in bags. Sometimes they put them in the purses. Sometimes I walk out with them in their hands that makes it more expensive for us honest people who pay for everything I shop in Dallas at the CVS store on lemon at Wycliff. I feel sorry for the personnel because they can’t stop people from stealing. Maybe you should put plastic shields so the creeps can’t steal like the scum that they are. After having talk to some of the employees I learned about this today, but I’ve seen it myself in the past

CVS's tech and phone systems do not work. They make it extremely difficult to re-order prescriptions. The phone system is ridiculously cumbersome and the messages try to get you to use the stupid CVS app over and over - but it did not work when I tried it over and over. How CVS retains any customers is beyond me.

Their hiring practices are disgusting, disappointing and discriminatory.

I have 3 meds that was suddenly cancelled after refilled and delivery. I called the local store at least 10 times and also the 1800 number twice. They cannot help me and I was told to call the local store. I called and I was hung up on once again after waiting for 5 min for the pharmacy to answer. This happened many times in the past. I can no longer tolerate this kind of service or treatment.

Well I’m done filling prescriptions with CVS. For an uninsured medication. They were higher than EVERYBODY. I ended paying $30 thru Publix while CVS was $130 even with their discounts