CVS PharmacyReviews of cvs.com

Ill try to keep this professional but honestly ive never seen such a poorly ran pharmacy. I understand the guidelines on how medications need to be handled and who handles them, but my experience from the last 4 months is just arrogance. Its sad actually. Ive been prescribed one medication by a doctor since I was 15 years old. Im not proud of it. Im 26 now and plan to get off of it in the next year or two but in the meantime its still helping me get through my every day life. My point is, some of us suffer from mental illnesses that we are embaressed of and all of the staff at CVS pharmacy has not only refused me ow. Prescription, leaving me without for over 4 months now, but they also treat me like a child picking up something their not suppose to. And its embaressing. I switched from walgreens to cvs hoping I wouldnt have to be ashamed of myself picking up my own prescription anymore and its worse than ever. 4 months unmedicated. I went back this morning and was told again "your nArCoTic (again. Thanks.) Is still not in sock come back next month" and I drove away in tears because I was too embaressed to even stand up for myself and just said ok and left. This is awful

I shopped at CVS in East Setauket around 5:30 pm today, I needed an à $69 dollar item behind the counter. There was a line of 3 people waiting to pay while the only cashier was helping people with their photo printing problems. I decided to look for several items hoping the line would ease. The manager was changing prices in the aisle. I asked her where to find an item, she sighed heavily and responded in a very annoyed voice. I went back to the front cashier, the lone employee was now helping another couple with a complicated photo problem. After waiting and waiting I asked if he could call for help up front, he ignored me then eventually told me to use the self check out. He called the manager to help with the photo customers, she was equally unhelpful to them. She also told me to use the self check out. After spending 20 minutes in the store, I finally just left my purchases on the counter and left (about $120) worth. Went up the road and shopped at a competitor. I love the pharmacy help at this CVS they are great. But the manager was not helpful nor was there enough help for that time of day. Ann

I have Essence insurance and have always used schnucks pharmacy. When I would call for refill, Schnucks recording would ask if I wanted them to call the doctor. Push one for yes. The next day, it was ready. CVS calls to tell you it's ready and when you get there, they won't give it to you. YOU have to call doctor to get an OK. This irritates me to death. The pharmacy should call the doctor.

I have two prescriptions to fill every month. I got a text from CVS asking if I would like them filled on the same day. I think, "Great, I can get them both in the same trip and respond yes." Yesterday at 9:15AM, I got a text saying that my prescription is ready. I go pick it up but it's only one medication. Then at 6:02 PM I get another text saying my prescription is ready for pickup. Same day but 6 hours apart and still two trips. When I picked up my my second medication I asked them why weren't both filled at the same time. They fall back on the old, "It's not our fault, you need to contact corporate." I call corporate and they say, "it's not our fault, you need to contact the store." That's fine. First thing Monday morning, I'll be contacting a different pharmacy.

I was shopping for reading glasses and there were signs all over the store —(mostly right next to where the reading and sunglasses are placed) that say 40% of first pair 50% off second pair. So I spent a lot of time choosing 2 pair when I got to register I was told that was promoting CVS optical which is apparently something completely different than all of the glasses they have on racks through out the store. I had to really argue but the manager Jose gave me 40% one pair. This was exceptionally misleading at best and downright false advertising at worst. While I appreciate the manager at least honoring the sign for one pair I asked him to take the signs down and I don’t believe he did. I have been a shopper at CVS for many years and send my prescriptions there for my whole family. They need to do better or they have lost this loyal customer. I gave a 2 rating because manager responded to complaint or it would have been a 1 star. Very disappointed

Cvs preys on young adults and college students since this job can barely keep up with minimum wage to pay it's employees. CVS is retail so, of course it's expected to have bad hours and overworked employees. You have 3 full time customer service staff and 2 full time pharmacy employees. Then everyone else is just a filler to give off days to the full time employees so weekends and nights are the typical hiring shift. When part time employees need extra hours they have to travel (30-40 mins- on a bad day) to other stores for a minimum of an extra 2 or 3 hours shift that can come and go. Getting extra hours are dictated by your boss and how hard they choose to fight for you to get hours. There are annual corporate planned budget cuts with devestating salary deficits. Cvs stores are ran religiously to maintain high profit margins. This is regulated by cutting work hours in the spring and also late in the holiday season where someone working 40 will be cut to 15 hrs. These desperate times often leave staff to dwindle down to 3-4 employees avg to just 2 ( employee and boss) or just the pharmacist alone (they are salaried and sadly paid to carry to weight of the pharmacy even alone when asked). If you need a part-time job or just need job experience. This job is a good start and like anything else.The truth is that your experience will be shaped by your colleagues you work with and the management team that leads you. I would apply to a store your already have a relationships with. Benefits are ok but the issue is, will you be able to afford them? This goes back to my comment about how I feel cvs is budgeted to employ students and basement dwellers not paying any hard core bills and this would be a good experience for gaining skills and managing more responsibility.

I have never in my life received such bigotry from a professional pharmacist in my life my God I’m sorry but she is a demon from hell no joke . I had oral surgery done and I went to get my prescription filled. I went in told her my information and Oh you don’t anything. So I called the dentist they told me that they would call right away and they did call but the place was busy so they left a voicemail. 2 and half hours later as I’m starting to feel the pain with blood all in my mouth still. The cvs called and told me they received my prescription meanwhile I was across the street at the urgent care because I wasn’t going through the night with that much pain . So I canceled my appointment at urgent care went to cvs and of course WAITED another 20 minutes. He called me up there to ring me up and THAT EVIL SHES NOT HUMAN ,C()NT can you figure that out said oh that lady was waiting longer than he was.REALLY F YOU BIT?$. GO TO HELL WHERE YOU BELONG . So that’s that . F U CVS

If there was a closer pharmacy, I would go there. The employees are ok, but it's a corporate problem. Their website always has error messages so I can't even see what medicines are there. Every time they update the site, I get locked out. It's like they think everyone is a potential criminal or something.