Cvs PharmacyReviews of cvs-pharmacy.com

CVS HAS CHANGED--NOW TOU WAIT 30 MINUS--SOMETIMES THEIR MAYBE 14 PEOPLE IN LINE--160 S. MAIN ST. DOYLESTOWN i was able to confirm my suspicions by cvs staff ---ever since cvs started to buy other drug stores, the problems with long lines began i was also told the pharmacist is part tome and is often by their selves

In December I picked up two eye drop prescriptions from CVS pharmacy. One prescription cost about $20 and the second cost $90. I don't have medical insurance so I asked the person behind the counter if there was a cheaper price or a generic alternative. I was told that there were no alternatives. I had to have the drops that evening because I was having eye surgery the next morning. I did a little research after the fact and indeed a generic was available but not offered. I checked with other national pharmacies and discovered they offered the same drops at about half the price. I wrote to CVS Pharmacy and received a reply saying, "At CVS Pharmacy we value feedback from our customers and your experience is very important to us. We take the responsibility of serving your needs seriously. Please accept my apology for your recent experience at the pharmacy. We are committed to better serving the needs of our customers." I think an emailed apology isn't evidence of corporate concern for customers.

I'd give them less than one star if that was possible. Tried to call the pharmacy multiple times this past weekend. Held for 30+ minutes each time. Never got a human or even opportunity to leave voicemail. I had transferred 4 prescriptions from WalMart because CVS is closer. After this disaster I just want to transfer them all back but WalMart can't get them to answer either!!! Who regulates pharmacies in Texas? That may be my next stop.

WORST EVER HATE IT DIE IN A PIT PLEASE

CVS near me has provided excellent service, accepted my discount codes, without any issues and I was out the door in no time.

I’m laughing at the reviews because I have experienced all of this. The worst customer service . Unfortunately mom and pop stores are no more, I usually get a text saying the Rx is ready and after waiting in line they tell me it’s not ready. I leave and 9 times out of 10 when I get in the car I get a.text sayiits ready. The worst

I put one star to be able to go to the next step. But I really wouldn't put any star. Lack of costumer service. Yesterday I called for a medication and was put on hold for half an hour. Today I'm calling early and it's the same. Is this a set up for me to have to go in person for simple question that could be answered over the phone? There are so many unemployed people that are willing to serve costumers better but no one gives them a chance.

My doctor wrote my prescription and specifically noted that I was not to get generic. Three times they have given me generic. After the first time I was told they would note it in my records. Guess someone cannot read. The second time they said it they would note it in which I said it was already done. She said it was not, so someone was lying along the way. This third time was enough for me. I do not know if they need to bold, use all caps, highlight it or what. How about just read the notes!!! The lady was very cool because i was beyond irate, continually wasting my time and gas. My husband or daughter usually pick it up for me because it is on their way home. I am the one who has to go back and get the right one. This to me is a simple task. At some point sorry is not enough. Fix the problem. Train your staff. Find a solution. If they cannot even get simple birth control right what are they doing with other medication. It is my duty as a responsible citizen to warn others. Someone could die from this incompetence.