Fendy H.
Great customer experience
Alejandro was awesome to work with. He solved my issue within a couple of email exchanges. Thanks so much for the amazing customer experience, will be shopping here again!

We started Cuts with one goal: to create a shirt with the comfort of athleisure but also the professional quality and style designed for the workday.
Cutsclothing (cutsclothing.com) has 519 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Fendy H.
Alejandro was awesome to work with. He solved my issue within a couple of email exchanges. Thanks so much for the amazing customer experience, will be shopping here again!
Alvin
Love the CUTS clothing. have bought many of the clothing over the years. The service and response to queries are always prompt and fast. Alvin Singapore
Michael L.
I forgot to add on the VIP membership on a 700 dollar purchase and missed out on 140 dollars in rewards as a result. I emailed support and they were able to get me the 140 dollars rewards after I purchased the VIP membership. Seriously made my week, thanks Janz!
Umar
I am also one of many people who ordered cuts AO joggers years ago, and was very happy with the purchase. Ordered one again just now, only to find that it is different. The size is different, doesn't fit me at all, material is different and poorer quality, and trousers feel more stiff which defeats the point of why I liked the original ones. The worse thing is, I ordered the exact same thing, but recieved a completely different product and the company did not even notify its customers on the website or via email that they changed it. Very unethical. Such a shame that the company has gone downhill
Cole J.
I’ve always been hesitant about ordering clothing online because it’s hard to judge quality without seeing it in person. But I decided to give Cuts a try, and I’m so glad I did. It’s honestly some of the best clothing I own. Over the past year, I’ve bought more pieces without a single regret. Their customer service is also fantastic. I worked with Alejandro for a return, and he was prompt, helpful, and made the process smooth. Highly recommend!
Ryan S.
Excellent clothing brand. Fit is great, and I like many of their pieces. Great customer service as well and generous return policy!
Jeb A.
I have recently been looking to get a hold of cuts given I found out that they have a rebate program. Like most on here - I am a loyal literally the only T-SHIRT I wear (20 t shirts, 5 long sleeve t shirt hoodies, 4 regular hoodies) My complaint is certainly not with the product or the quality. In fact - when I found out that they had a referral program they researched and found out that I have a sizable rebate available and that they would apply to my account! Amazing!! I created a shopping cart full of items and am waiting for my sizable credit to be applied so I can pull the trigger and reload my closet. That was 8 days ago. Now each day they send an email (between 10:30 and 11AM) letting me know I need to create an account under the email listed and they will apply the credit. I have created the account and am replying to the emails - and still each day receive an email letting my know they haven't heard from me and need me to create the account to get the credit. On Tuesday, when I replied to their message - I attached my work email as a recipient to ensure that the mail goes through. Voila - the email went through. So here is where my cry for help lies. Cuts - your website does not have a chat function, there is no customer service phone contact, and you are obviously not getting the emails that are sending. My positive experience has gone from: Anxious and excited, over the moon with the initial response, filling my cart happy to spend additional hundreds of dollars, to frustrated they aren't getting my responses, to annoyed knowing the email works and I'm not getting a response. So now I am imploring Cuts via a poor review - to contact me and make this a 5 star! My name is Jeb Aarts and I was working with Nat.
Response from CutsclothingNov 21, 2024
Hey Jeb, Sorry for the back and forth! We're seeing Nat, responded to your email earlier today confirming we've since transferred the points from one of your accounts to your preferred account. Thanks for bearing with us. Sometimes, the transfer process can take time, as not everyone has direct access to the necessary platform. Thanks for your patience and understanding.
Danielle L.
Alejandro was so helpful!!! There was a small issue with my order but he resolved it within the same day. I love these clothes for work, such great quality, I can wear them both to work and after work.
Response from CutsclothingNov 21, 2024
Hey Danielle, These are our favorite reviews! We love it when we get to hear great things about our services and our products!