Custom Truck One SourceCustom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Custom Truck One Source (customtruck.com) has 742 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Claim this listingTools & Equipment · Columbia, South Carolina
Excellent
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742 approved reviews, newest moderated first
Morgan H.
Brandon has been excellent in communication about ordering and if there is a shipping issue he has had an answer within 30 minutes as to the problem or when the parts will arrive to help with my schedule.
Response from Custom Truck One SourceFeb 16, 2022
Morgan, thanks for the kind words. I'm thrilled you had a positive experience. We appreciate you taking the time to give us your feedback. -JC
MICHAEL C.
Very responsive from time of inquiry to connecting with sales person. Looking forward to receiving our new forestry truck.
Response from Custom Truck One SourceFeb 16, 2022
Michael, thanks for the feedback. We appreciate your kind words and of course your business. Please reach out if you ever need anything. -JC
Phil N.
Great Company to work with Tommy Sims was very professional and knowledgeable about the product. He worked with our company and needs to help us with the right product to purchase.
Response from Custom Truck One SourceFeb 16, 2022
Phil, thanks for the kind words! Tommy is great to work with. I'm thrilled you had a positive experience. We appreciate the feedback and of course your business. -JC
Tim H.
Very pleased in having equipment available. The ability to hold the price while we got board approval to make the purchase.
Response from Custom Truck One SourceFeb 16, 2022
Tim, thanks for the great feedback. We appreciate you taking the time to review us and of course your business. Reach out if you ever need anything. -JC
Warren K.
When ever I call or email Mark or Griffin they always respond quickly, they might not always give me the answers I want and that is mainly because of supply chain issues, but at least they man up and keep us in the loop. Thanks Warren
Response from Custom Truck One SourceFeb 16, 2022
Warren, thanks for the kind words. I'm thrilled you had a positive experience working with Mark and Griffin. We appreciate you taking the time to give us your feedback. -JC
JOE S.
Custom Truck always finds a way to provide us with the equipment that we need! Joe S.
Response from Custom Truck One SourceJan 31, 2022
Joe. thank you so much for taking the time to review us! We appreciate you taking the time to give us your feedback and, of course, your business. If you ever need anything, let us know! -JC
Eric Fredrick- I.
I always have great luck with Custom! Shane, and all of my sales staff are great. They will always try to accommodate any request even if it is pulling new equipment into their rental fleet. You get the "good, small company service with the large company backing"
Response from Custom Truck One SourceJan 28, 2022
Eric, thank you for the incredible review. We appreciate you taking the time to give us your feedback. Do not hesitate to reach out to us if you ever need anything. -JC
Preston D.
Troy Shoup is on the highest level when it comes to Costumer Service and knowledge of our industry.
Response from Custom Truck One SourceJan 28, 2022
Preston, thank you for the kind words! I’m thrilled you had a positive experience. We appreciate your feedback and if you need anything, please don’t hesitate to reach out. -JC