Custom Truck One SourceCustom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Custom Truck One Source (customtruck.com) has 742 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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742 approved reviews, newest moderated first
Cisco P.
Our sales rep Daylon Caruthers goes out of his way to communicate and inform during the purchase process. Employees like this are the difference between success and failure for both the client and the company that employs them. We look forward to working with Daylon and Custom Truck again in the future.
Heather S.
I have been working with Neil and he is absolutely amazing. I have never seen anyone work so hard to find me a truck as I am so use to myself having to call around. I will only ever purchase off you moving forward as you made this process so easy
JAY M.
Rick has been great to work with
Jesse O.
Guero was very helpful and polite
Response from Custom Truck One SourceFeb 27, 2023
Jesse, thank you so much for the kind words! If you ever need anything, let us know! -JC
Guy C.
The ability to meet onsite in a moments notice and to then go from Blufton to Canton in the same day and look at additional resources that may be of value to us. Down side is the availability of the equipment for rental use and the right size plus issue of having a piece of equipment arrive and use for an hour and the cylinder becoming unusable. So the mob fee and rental was a waste of time now that we have internal resources available. Just bad timing for breakdown. Not a fault of anyone
Response from Custom Truck One SourceFeb 27, 2023
Guy, thanks for the feedback! Let us know how we can improve to turn that 4-star review into 5 stars! -JC
Mike T.
Neil is great to work with.
Kerry K.
The knowledge and thoroughness of the account manager. He was always engaging and updating us on models that were available and new units as they became available. He is very proactive and really sold us on Custom One’s service.
Response from Custom Truck One SourceFeb 27, 2023
Kerry, thank you so much for the kind words! We appreciate you taking the time to give us your feedback and, of course, your business. Don't hesitate to reach out if you need anything. -JC
Ron C.
Daylon contacted us & let me know that he had located a truck that fit our needs & was available for purchase.
Response from Custom Truck One SourceFeb 27, 2023
Ron, thanks for the feedback! Let us know how we can improve to turn that 4-star review into 5 stars! -JC