Custom Truck One SourceCustom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Custom Truck One Source (customtruck.com) has 742 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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742 approved reviews, newest moderated first
Shawn C.
Prompt courteous service that is solutions based as per Fleet Managements request.
Response from Custom Truck One SourceSep 23, 2024
Hi Shawn, thanks for taking the time to review us! It was a pleasure doing business with you. Please don't hesitate to reach out if we can assist you with anything else!
RYAN H.
John Dean was great to work with! We had quite a few customizations we wanted done to the truck and he took the time to help us through all of that. Very smooth process.
Response from Custom Truck One SourceSep 23, 2024
Hi Ryan, thank you for the awesome review! We're so glad you experienced first-hand the level of customer service that we pride ourselves on. Take care and safe travels!
Terry
Excellent sales by Rob Cohen
Response from Custom Truck One SourceSep 23, 2024
Hi Terry, thanks for taking the time to review us! It was a pleasure doing business with you, and we hope to serve you again soon.
JENNIFER
Anthony Martin and the other parts dept are fast and quick to get back to you whether they can order what we need, or they give us the direction we need to go if they do not support an OE brand. Thanks for all they do and appreciate them greatly.
Response from Custom Truck One SourceSep 23, 2024
Hi Jennifer, thank you for the five-star review! We're so glad that your experience with our parts department was stellar. Let us know if we can help you with anything else!
ANDREA O.
Good and quick attention about parts requests.
Response from Custom Truck One SourceSep 23, 2024
Hi Andrea, thank you for your review! We're so glad that you had a good experience with our parts department, and we look forward to serving you again soon.
Carlos P.
Very professional and fast
Response from Custom Truck One SourceSep 23, 2024
Hi Carlos, thanks for taking the time to review us! We appreciate your business and hope to serve you again soon.
Daniel B.
Matt was great and super quick.
Response from Custom Truck One SourceSep 23, 2024
Daniel, thank you for the great review! We're glad you had a smooth sales experience, that's what we strive for! Take care and safe travels!
NATE B.
Salesman assured me that we could hold a truck for 24-48 hours with a buyers order. Salesman called me 8 times in the following 2 hours from signing the buyers order with the sales manager trying to sell the truck to someone else. Be honest. Tell me what’s actually the deal
Response from Custom Truck One SourceSep 9, 2024
Hi Nate, we'd like to learn more about your experience. Please email [email protected] with more details so we can make sure the issues have been addressed since you've left this review.