B. B.
Nice sock. Shocking shipping & handling for sample
I ordered a free sample. The sock was pretty decent. But it cost $15 for shipping & handling of one sample sock. If I'd been paying attention during checkout I never would've ordered it. My mistake but that's an outrageous amount to pay for a leftover sample product & it makes me distrust them. Not sure if I'll order from them or not.
Response from Custom Sock ShopSep 25, 2016
Hello, Sorry for any inconvenience on your part, but the reason we charge that amount is because the average shipping cost via FedEx ranges from $9-$14.00 depending on location in country and even more for remote residential areas. That is why we charge that amount, so we do not lose nor make money on samples as they are to help the customer make their decision. Not sure why this would make you distrust our product as the actual custom sock prices are the lowest in the industry. Thank you for your feedback and hope to hear from you. Regards, Jason


