James D.
Sample socks not even worth it
I ordered a pair of sample socks as I'm working with a company looking to add a retail item or two. I was disappointed I actually had to pay for a sample. Then, I was further disappointed when the sample I was sent featured discolorations and shoddy stitching and logo work. I guess the benefit here is I know who NOT to use when we order product later this year.
Response from Custom Sock ShopFeb 6, 2018
Hello James, Thank you for your feedback. Sorry but we do have to charge for samples due to high costs of shipping. We get many requests for that and if we did not charge the price of our socks would have to be increased. If a customer has their own FedEx of UPS account number we do not charge for the sample. As for the sample you received, I would like to know/see what you meant by discoloration or shoddy stitching as everything we do is woven in and not printed on. Either way you can call us and I can see what we can do for you and if not best of luck later on this year. Thank you, Jason 888-557-9185


