Customgenie Reviews | Read Customer Reviews of customgenie.com

CustomgenieReviews of customgenie.com

3.6151 reviews
Print & Graphic Design

Customgenie

About Customgenie

Custom Genie specializes in beautiful, high-quality personalized products that help brands make a lasting impression. Headquartered in Atlanta, GA, our North American manufacturing and distribution facility houses a full in-house art department, a dedicated customer service team, and a state-of-the-art production floor — giving us complete control over every detail from first sketch to final shipment.We proudly serve a wide and diverse client base, including hospitality, retail, personal and professional services, public bodies, airlines, the financial sector, and travel. Whether you need branded drinkware for a corporate event, premium giveaways for a trade show, or fully customized merchandise for retail shelves, our team delivers products built to elevate your brand.Every order is handled with precision and care. From concept and artwork proofs to packaging and shipping, our experts ensure your company logo looks polished, professional, and unmistakably yours. With fast turnaround times, competitive pricing, and a true commitment to craftsmanship, Custom Genie is the partner you can trust to bring your brand to life — one custom product at a time.

Customgenie (customgenie.com) has 151 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: customgenie.com
Website: customgenie.com
Category: Print & Graphic Design
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 90% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Customgenie reviews

Showing 79 reviews with 5 stars · Clear filters

Crystal W.
Jul 15, 2026
Extra effort with customer service makes this an A+
Jessica Jara made my order process simple- I had some fiddly questions surrounding what my final product would look like, including fonts. She patiently assisted me and went the extra mile to ensure I would get my items "just so". I'm not normally so extra, but after a different company lost my order, delayed my order, then went out of business before providing my order, I owed my team members a superior product. Jessica ensured they'd be happy despite the long wait caused by a former player in the market. I'll be using Custom Genie from here on out.
Response from CustomgenieJul 16, 2026
Thank you for this great review, and for sharing the full story. We're glad Jessica could help make the process easy, especially after such a frustrating experience elsewhere. Welcome to Custom Genie — we're happy to have earned your business and look forward to working with you again.
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Fully Promoted E.
Jul 14, 2026
GOOD JOB TEAM
GOOD JOB TEAM
Response from CustomgenieJul 16, 2026
Thank you so much for this awesome feedback! We're thrilled to hear our team hit the mark for you. Thanks for choosing Custom Genie!
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Andrea E.
Jul 8, 2026
Great website for ordering!
Great website for ordering!! Quick and Easy!
Response from CustomgenieJul 8, 2026
Hi Andrea, Thank you so much for taking the time to share this with us! Glad the ordering process was quick and easy for you. Looking forward to your next order!
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Summy A.
Jul 6, 2026
My stickers came fast and the actual…
My stickers came fast and the actual design process was pretty straight forward and easy!
Response from CustomgenieJul 7, 2026
Thanks so much for sharing this! Fast turnaround and an easy design process are exactly what we aim for at Custom Genie — We can't wait to work with you again!
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Lisa B.
Jun 17, 2026
Very easy template to set up :)
Very easy template to set up :)
Response from CustomgenieJun 22, 2026
Hi Lisa, Thank you for your review! We're glad to hear you had a great experience. We appreciate your support and look forward to serving you again.
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Sharee
Jun 11, 2026
Great customer service.
Great customer service.
Response from CustomgenieJun 11, 2026
Thank you for your review! We're happy to hear you had a great customer service experience. We appreciate your feedback and the opportunity to assist you. We look forward to serving you again in the future!
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Susan L.
Jun 9, 2026
Got a representative quickly.
Very helpful. Assisted quickly.
Response from CustomgenieJun 9, 2026
Thank you for the kind words! We're glad our team was able to help you quickly and professionally. We appreciate you choosing Custom Genie, and we can't wait to work with you again.
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Sarah O.
Jun 8, 2026
Great Customer Service
Great Customer Service
Response from CustomgenieJun 9, 2026
Thank you so much for the kind words! We're glad our team came through for you. We appreciate you choosing Custom Genie, and we can't wait to work with you again.
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