Customfam Reviews | Read Customer Reviews of customfam.com

Customfam Reviews | Read Customer Reviews of customfam.com

Customfam reviews

Showing 62 reviews with 5 stars · Clear filters

karla V.
Oct 3, 2024
I loved it!!
I order the picture frame with the space to put my dogs collar. I wanted to have something special to remind me of him. The frame came out beautiful. It was beyond my expectations.
Response from CustomfamOct 3, 2024
Hi! Thank you so much for your wonderful review! We’re thrilled to hear that the picture frame turned out beautifully and exceeded your expectations. It means a lot to us that you chose our product to honor your beloved dog. If you have any more special memories to create or need assistance in the future, please don’t hesitate to reach out. We’re here to help! Wishing you all the best, CustomFam
Report
tellyv
Aug 27, 2024
so happy
I purchased a custom wood sign from them. The quality is amazing, the color is great, the size is perfect. Shipping was fast. Highly recommend them.
Response from CustomfamSep 25, 2024
Hii!!! Thank you so much for your wonderful review! We’re delighted to hear that you loved the quality, color, and size of your custom wood sign. It's also great to know that our fast shipping met your expectations. Your recommendation means a lot to us, and we look forward to serving you again in the future! Best regards, Customer Service Team
Report
Mike B.
Aug 25, 2024
Great product with a little help on packaging
Love the product and it looks great in my house! Only issue is the two pieces of the black outside frame was unglued and I had to superglue it back on. The packaging with the tape was probably too much as the black paint on the outside frame is blotchy now. Don’t get me wrong I still love it though!
Response from CustomfamSep 25, 2024
Hi! Thank you for sharing your experience and for your kind words about the product! We’re thrilled to hear that it looks great in your home. However, we’re sorry to hear about the issue with the frame and packaging. Your feedback is valuable, and we’ll be sure to look into improving our packaging to prevent similar problems in the future. We truly appreciate your understanding and love for the product despite the inconvenience. If you need further assistance, don’t hesitate to reach out to us at [email protected]. Best regards, Customer Service Team
Report
sunkist
Aug 21, 2024
They made it nice,I got it for my…
They made it nice,I got it for my boyfriend,That's what he wanted for his birthday, They keep you up to date, He saw them on Facebook. it came out really good,
Response from CustomfamSep 25, 2024
Hi! Thank you for taking the time to leave such a great review! We’re happy to hear that the gift turned out just as your boyfriend wanted for his birthday, and that you appreciated the updates throughout the process. It’s always wonderful to know our customers are satisfied with the final product, and we hope your boyfriend loves it! Best regards, Customer Service Team
Report
Ashley L.
Aug 3, 2024
In this house we do horror!
This is an amazing gift for any horror fan! You get to pick your horror characters and the finished product is exactly what is advertised, crafted with care, and durable. I got this for my sister and now I want one!!
Response from CustomfamSep 25, 2024
Hi! Thank you for your fantastic review! We’re thrilled to hear that the "In this house we do horror" product made the perfect gift for your sister—and that you’re considering getting one for yourself too! We're glad the customization and quality met your expectations. We appreciate your support and look forward to helping you create another spooky masterpiece in the future! Best regards, Customer Service Team
Report
Matt C.
Aug 2, 2024
Great product quick shipping
Great product quick shipping. Had some issues up front getting the right items ordered, but stayed in contact the whole time.
Response from CustomfamSep 25, 2024
Thank you so much for your kind words and for sharing your experience with us! We’re glad to hear that you are happy with the product and the quick shipping. We apologize for any initial issues with the order, but we're pleased that our team could stay in touch and assist throughout the process. Your feedback means a lot to us, and we look forward to serving you again in the future! Best regards, Customer Service Team
Report