CushiowReviews of cushiow.com

Response from CushiowMar 23, 2026

I'm really sorry to hear about your experience - I completly understand how frustrating and upsetting this must be, especially after receiving the wrong pair and not getting the support you expected. That's not the experience we want for you, and I sincerely apologize for how this has been handled so far. I'd really like to step in and take a proper look at your case. Could you please share your order number with me, along with a photo of the pair you received? I'll review everything carefully and come back to you with a clear solution to make this right. I appreciate you bringing this to our attention, and I'll personally stay on this until it's resolved.

Response from CushiowMar 23, 2026

I'm really sorry to hear about this - I can understand how disappointing it must be to receive the wrong model and then feel like your concerns weren't properly resolved. That's not the experience we want for you, and I sincerely apologize for the frustration this has caused. I'd really like the chance to take another look at your case and help make this right. Could you please share your order number with me, along with a photo of the pair you received? That will help me review everything carefully and come back to you with a clear and fair solution. Thank you for bringing this to our attention - I'll personally stay on this with you until it's resolved.

Response from CushiowMar 23, 2026

I'm really sorry to hear about this - I can understand how frustrating it must be to receive a pair with multiple issues like that. Getting the wrong color, defects, and a fit that doesn't match what you're used to is definitely not acceptable, especially when you already own similar pairs and know how they should look and feel. I'd really like to take a closer look at this and make it right for you. Could you please send me a few photos of the shoes you received, along with your order number? That will help me review everything carefully and come back to you with a clear and fair solution. Thank you for bringing this to our attention - I'll personally stay on this until it's resolved.

Response from CushiowMar 23, 2026

I'm really sorry to hear about your experience - I completely understand how frustrating this must be, especially after the delay and the condition the shoes arrived in. What you described with the stitching and ink marks is definitely not acceptable, and I sincerely apologize that this wasn't handled properly when you reached out. You shouldn't never feel stuck with something that doesn't meet expectations like that. I'd really like to take another look at your case and help make this right. Could you please send me your order number along with a few photos showing the issues you mentioned? That will allow me to review everything carefully and come back to you with a clear and fair solution. Thank you for bringing this to our attention - I'll personally stay on this with you until it's resolved.

Response from CushiowMar 23, 2026

I'm really sorry to hear about this - I can completely understand how upsetting it must be to receive something in that condition, especially when it's clearly not what you ordered. Shoes arriving looking used and altered like you described is absolutely not acceptable, and I sincerely apologize for the experience you've had. I also understand your frustration with the way this was handled afterward - you should have received much better support. I'd really like the chance to take another look at this and help make it right for you. Could you please send me your order number along with a few photos of the shoes you received? That will allow me to review everything carefully and come back to you with a proper solution. Thank you for bringing this to our attention - I'll personally stay on this until it's resolved.

Response from CushiowMar 23, 2026

I'm really sorry to hear this - I completely understand how upsetting that must feel. You shouldn't be left in a situation where you feel like you've lost your money without a clear resolution, and I sincerely apologize for how this has been handled so far. I'd really like to step in and take a proper look at your case. Could you please share your order number with me? I'll review everything carefully and make sure we move forward with a clear and fair solution for you. I appreciate you bringing this to our attention, and I'll personally stay on this until it's resolved.

Response from CushiowMar 23, 2026

I'm really sorry to hear that - I completely understand how disappointing it must be if the quality didn't meet your expectations. That's not the experience we want for you, and I sincerely apologize for this. I'd really like the chance to take a closer look and see how we can make this right. Could you please share your order number and, if possible, a few photos of the shoes you received? That will help me review the issue properly and come back to you with a clear solution. Thank you for bringing this to our attention - I'll personally stay on this until it's resolved.

Response from CushiowMar 23, 2026

I'm really sorry to hear about this - I completely understand how frustrating it must be to receive the wrong item and then not get a timely response. That's definitely not the experience we want for you, and I sincerely apologize for the delay and confusion. I'd like to step in and get this sorted out for you as quickly as possible. Could you please share your order number with me and, if possible, a photo of the sneakers you recieved? I'll review everything right away and make sure you get clear next steps, including the return instructions. You shouldn't be left waiting like this, and I'll personally stay on this until it's resolved. Thank you for your patience, and I appreciate you reaching out.